Systems Administrator I

BIG BENEFITS OF WORKING AT THE MINT

• Weekly Pay: Salary $50,000 - $60,000 annually DOE
• Competitive Medical, Dental, and Vision benefits
• Fully paid Company Life Insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

JOB RESPONSIBILITIES

• Responsible for deployment of all new PC hardware, printers, and desktop application software.
• Installs and supports productivity tools.
• Performs installs, upgrades and maintenance on servers, workstations, laptops, and printers.
• Administers and maintains Windows Server and Linux systems.
• Manage ticketing system (Freshservice).
• Supports phone system and cell phones, Intune Mobile Management.
• Supports network infrastructure, including UniFi and Cisco switching, routing, wireless, and firewalls.
• Takes initiative to develop and implement solutions to problems that result in more efficient and cost-effective systems and/or procedures.
• Works with consultants and/or vendors involved in system implementations to ensure compliance with project contracts and to ensure scopes of projects are completed.
• Participate in on call rotation for support of critical systems.
• Provides consultation to users in the selection of appropriate PC and/or printer hardware for their specific application needs.
• Complies with all policies and procedures, rules, and regulations.
• Oversees helpdesk operations.
• Low Voltage cabling.
• Reports daily to Tier 4 leadership (Systems Administrator II / Director of IT).
• Performs other duties as required.

EDUCATION AND EXPERIENCE

• Must have a minimum of an Associate Degree in Information Technology, MIS or equivalent from an accredited college or university.
• Bachelor’s Degree preferred but not required.
• In lieu of degree, 4+ years of relevant experience will be considered.
• Industry certifications preferred but not required.
• Knowledge of computer science and the methods, techniques, practices, and procedures utilized in computer programming.
• Knowledge of Linux and maintenance of Linux systems.
• Knowledge of the capabilities and limitations of hardware.
• Knowledge of information systems, technologies, and applications.
• Knowledge in basic operation/support of VOIP phone systems.
• Knowledge in supporting Point of Sale systems (Agilysys).
• Knowledge in all phases of PC hardware setup, configuration, and routine support.
• Knowledge in all phases of desktop system troubleshooting, repair, and problem remediation.
• Must be proficient in basic systems support of Microsoft Windows Server 2016, 2019, 2022, and 2025 operating systems.
• Ability to work independently and efficiently under stressful conditions, make solid decisions, and exercise independent judgment.
• Ability to isolate system problems quickly and take proper corrective action.
• Ability to understand and translate technical terminology and reports into a clear and logical format.
• Skill in presenting and explaining technical information to others.
• Skill in reviewing and interpreting complex technical documents, manuals, journals, and instructions.
• Skill in system troubleshooting and problem-solving.
• LAYER 2 AND 3 NETWORKING.
• UniFi networking – switching, access points, and gateway/firewall administration.
• Cisco networking – switching and routing.
• Virtualization (Hyper-V and VMware).
• Additional training may be required as part of position.
• All training must be completed within calendar year of assignment.
• Must be proficient in the setup and administration of Microsoft 365, specifically Microsoft Entra ID (formerly Azure AD) with Microsoft Entra Connect directory synchronization.
• Must be proficient in support, update and administration of Microsoft desktop operating systems including Windows 10 and Windows 11.
• Knowledge in use of various virus control software applications, i.e., Malware Bytes and email filter.
• Internal candidates must meet the requirements as outlined in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain and maintain a valid Kentucky gaming/racing license.
• Must be 18 years of age or older.
• Must pass any and all required background checks.