Systems Administrator I

This position is based in North Canton, Ohio. Candidates should reside within a reasonable commuting distance of our North Canton office to support team collaboration and business needs. Position Summary This position is responsible for maintaining and supporting existing server infrastructure. Essential Functions Provide rotating server environment support, including responding to incoming calls and/or e-mails regarding hardware or software issues. Work closely with various IT teams and service providers to troubleshoot and resolve a range of server-related issuesMonitor server systems performance and provide performance reports to managementPerform analysis, diagnosis, and resolution of complex problemsRecommend, schedule, and perform server security patchingPractice hardware asset management, including maintenance of hardware inventoryLiaise with, and provide training and support to, helpdesk support staff on server-related issuesLiaise with development staff to provision and maintain development servers and systemsPrepare and ensure accuracy of documentation, procedures manuals, and help sheets for server software installationsAid in development of business continuity and disaster recovery plans, and maintain current knowledge of plan executable. Respond to emergency server/datacenter outages in accordance with business continuity and disaster recovery plans Qualifications 2 years as a Systems Administrator Knowledge of Windows 2008/2012, including Active Directory, DNS, DHCP requiredMCSA preferred but not requiredCitrix XenApp 6.5 and/or VMWare ESXi 5.5 experience preferred but not requiredOther duties as assignedMust be able to meet established deliverable dates and project schedulesThe ability and genuine desire to quickly learn new skills and technologiesThe ability to work independently as well as interface and work well with management, peers, customers and vendors in a team settingMust be willing to provide 7 x 24 support of systems developed and maintained and able/willing to take initiative to solve problems in a timely fashion with proactive, creative and aggressive problem diagnosis and solving skillsThe ability to thrive in a fast-paced dynamic environmentExcellent oral and written communications skills Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.Provide constructive guidance to other employees and representatives of third parties.Contribute to providing the highest quality of products and services to customers.