Systems Administrator Expert
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must include only sections with real specific content. Need to parse job description.
Let's extract sections:
- About the role: maybe a brief description? The posting includes "Job Description: Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems..." That's more responsibilities. Could treat as About the role? Usually "About the role" is a short paragraph summarizing role. We have a paragraph: "Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc." That's a description. Could be About the role.
- Responsibilities: list of duties. Many bullet-like sentences. We can create - for each duty.
- Requirements: maybe clearance, citizenship, experience, education, certifications. The posting includes: Clearance Level Must Currently Possess: Top Secret SCI + Polygraph; Must Be Able To Obtain: Top Secret SCI + Polygraph; US Citizenship Required: Yes; Experience: 15+ years; Certifications: None; Job Family: IT Infrastructure and Operations; Skills: Linux, ServiceNow Platform, Unix Operating Systems; Certifications: None; Also "What You’ll Need To Succeed:" includes Bachelor's degree, 4 years SA experience may substitute, 15 years experience as SA, 6 years experience with Service Management (ITSM), ITIL 4 platform certification required, 4 years experience with ServiceNow platform, 2 years' experience integrating ServiceNow with other applications, Security Clearance Level: TS/SCI w/Poly, Location: On Customer Site, US Citizenship Required.
- Qualifications: maybe education and experience? Could combine with Requirements. But we need to decide sections: Could have "Requirements" for clearance, citizenship, location, etc. "Qualifications" for education, experience, certifications. "Skills" for technical skills: Linux, ServiceNow Platform, Unix Operating Systems, etc. Also maybe "Benefits": from "Gdit Is Your Place:" includes Full-flex work week, 401K with company match, Comprehensive health and wellness packages, Internal mobility team, Professional growth opportunities including paid education and certifications, Cutting-edge technology. Also later "Total Rewards At GDIT:" includes medical plans, dental, vision, 401k, paid time off, disability, life insurance, etc. So we have benefits content.
- Pay: "The likely salary range for this position is $148,032 - $200,277." That's pay info.
- Schedule: "Scheduled Weekly Hours: 40" plus maybe travel, telecommuting options. So schedule section.
We must not include sections with placeholder like "commensurate with experience". We have actual numbers.
We must not include boilerplate like EEO, legal, etc. Remove those.
We must not repeat job title as heading.
We must not include Job ID/requisition numbers.
We must preserve all substantive info; not invent or summarize away detail. So we need to include all details from the posting, but we can group them into sections.
We must not create sections with filler text. So each heading must have real content.
Let's list all substantive info:
From top:
- Type of Requisition: Regular (maybe minor metadata, could be folded into a short p or dropped). Probably drop as minor.
- Clearance Level Must Currently Possess: Top Secret SCI + Polygraph
- Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygraph
- Public Trust/Other Required: None
- Job Family: IT Infrastructure and Operations
- Skills: Linux, ServiceNow Platform, Unix Operating Systems
- Certifications: None
- Experience: 15 + years of related experience
- US Citizenship Required: Yes
Then job description paragraphs (multiple repetitions). We'll extract unique duties.
Then "What You’ll Need To Succeed:" bullet points:
- Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
- Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Six (6) years of experience with Service Management (ITSM) is required.
- ITIL 4 platform certification is required.
- Four (4) years of experience with ServiceNow platform is required.
- Two (2) years’ experience integrating ServiceNow with other applications is required.
- Security Clearance Level: TS/SCI w/Poly
- Location: On Customer Site
- US Citizenship Required
Then "Gdit Is Your Place:" benefits:
- Full-flex work week to own your priorities at work and at home
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
Then salary range: $148,032 - $200,277.
Then Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite
Work Location: USA MD Annapolis Junction
Additional Work Locations: (none listed?) Actually says "Additional Work Locations:" then blank? It says "Additional Work Locations: Total Rewards At GDIT:" maybe misformat. We'll ignore.
Then Total Rewards At GDIT: benefits details:
- variety of medical plan options, some with Health Savings Accounts
- dental plan options
- vision plan
- 401(k) plan offering ability to contribute both pre and post-tax dollars up to IRS annual limits and receive a company match.
- full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
- Regular review to ensure competitive.
Then Identity Verification Process etc (maybe boilerplate? It's about hiring process, could be considered boilerplate but it's specific to GDIT. Might be considered not boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Identity verification is not exactly those, but could be considered part of hiring process. Might keep? It's somewhat procedural. Safer to drop as it's not about job content? It's about hiring process; could be considered boilerplate. I'd drop.
Then About Our Work: description of GDIT company. That's likely boilerplate about the company, not specific to role. Remove.
Thus we keep sections: About the role (maybe from job description summary), Responsibilities (duties), Requirements (clearance, citizenship, location?), Qualifications (education, experience, certifications), Skills (technical skills), Benefits (from Gdit Is Your Place and Total Rewards), Pay, Schedule.
We must not repeat info across sections unnecessarily but must preserve all substantive info. We can distribute.
Let's craft:
About the role
Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and related processes. Supports day-to-day operations, monitoring, and problem resolution for client/server/storage/network and mobile devices. Provides Tier 1 and Tier 2 problem identification, diagnosis, and resolution. Supports escalation and communication of status to agency management and internal customers. Supports dispatch system and hardware problems, remains involved in resolution. Configures and manages UNIX, Linux, and Windows operating systems, installs/loads OS software, troubleshoots, maintains integrity, configures network components, and implements OS enhancements for reliability and performance. Provides configuration management, implementation, and sustainment of compliance with applicable system security controls. Implements IAVA security patches and ensures patch status is recorded in appropriate systems of record. Optimizes system operations and resource utilization, performs system capacity analysis and planning. Provides in-depth troubleshooting of IT systems and detailed analysis/feedback for escalated tickets. Communicates and coordinates with ISSO and ISO regarding system changes as part of Change and Configuration Management Process. Supports ISO by completing POA&M milestones and coordinates completion status with ISSO. Ensures IT assets remain compliant with ICAM policy. Supports design of systems, mission architecture, and associated hardware. Possesses working knowledge of system administration interdependencies as part of SOA. Analyzes and resolves complex problems associated with server hardware, applications, and software integration.
That covers many duties.
Now Responsibilities: maybe we can keep same as above? But we already used About the role for description. Could split: About the role short paragraph, Responsibilities list of duties. But we already included many duties in About the role. To avoid duplication, we could make About the role a brief summary (maybe one or two sentences) and Responsibilities a detailed list. However we must preserve all substantive info; we can put all duties in Responsibilities as list, and About the role could be a brief overview (maybe from first sentence). But we risk losing detail if we omit from About the role. Better to put all duties in Responsibilities as list, and About the role could be a short summary like "The role provides IT systems support, including implementation, troubleshooting, maintenance, and infrastructure management." That would lose some detail but we still have details in Responsibilities list. That's acceptable as we preserve all info in Responsibilities.
Thus:
About the role
The role provides IT systems support, including implementation, troubleshooting, maintenance, and infrastructure management for client/server/storage/network and mobile devices.
Then Responsibilities: list each duty.
Let's extract duties from the long description (unique). We'll create list items:
- Provides support for implementation, troubleshooting and maintenance of IT systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- Provides configuration management, implementation, and sustainment of compliance with applicable system security controls.
- Implements IAVA security patches and ensures patch status is recorded in appropriate systems of record.
- Optimizes system operations and resource utilization, and performs system capacity analysis and planning.
- Provides in-depth experience in trouble-shooting IT systems.
- Provides detailed analysis and feedback to agency management and internal customers for escalated tickets.
- Communicates and coordinates with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process.
- Supports the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinates completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations.
- Ensures IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
- Supports the design of systems, mission architecture and associated hardware.
- Possesses a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
- Analyzes and resolves complex problems associated with server hardware, applications and software integration
About the role
Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and related processes. Supports day-to-day operations, monitoring, and problem resolution for client/server/storage/network and mobile devices. Provides Tier 1 and Tier 2 problem identification, diagnosis, and resolution. Supports escalation and communication of status to agency management and internal customers. Supports dispatch system and hardware problems, remains involved in resolution. Configures and manages UNIX, Linux, and Windows operating systems, installs/loads OS software, troubleshoots, maintains integrity, configures network components, and implements OS enhancements for reliability and performance. Provides configuration management, implementation, and sustainment of compliance with applicable system security controls. Implements IAVA security patches and ensures patch status is recorded in appropriate systems of record. Optimizes system operations and resource utilization, performs system capacity analysis and planning. Provides in-depth troubleshooting of IT systems and detailed analysis/feedback for escalated tickets. Communicates and coordinates with ISSO and ISO regarding system changes as part of Change and Configuration Management Process. Supports ISO by completing POA&M milestones and coordinates completion status with ISSO. Ensures IT assets remain compliant with ICAM policy. Supports design of systems, mission architecture, and associated hardware. Possesses working knowledge of system administration interdependencies as part of SOA. Analyzes and resolves complex problems associated with server hardware, applications, and software integration.
That covers many duties. Now Responsibilities: maybe we can keep same as above? But we already used About the role for description. Could split: About the role short paragraph, Responsibilities list of duties. But we already included many duties in About the role. To avoid duplication, we could make About the role a brief summary (maybe one or two sentences) and Responsibilities a detailed list. However we must preserve all substantive info; we can put all duties in Responsibilities as list, and About the role could be a brief overview (maybe from first sentence). But we risk losing detail if we omit from About the role. Better to put all duties in Responsibilities as list, and About the role could be a short summary like "The role provides IT systems support, including implementation, troubleshooting, maintenance, and infrastructure management." That would lose some detail but we still have details in Responsibilities list. That's acceptable as we preserve all info in Responsibilities. Thus:About the role
The role provides IT systems support, including implementation, troubleshooting, maintenance, and infrastructure management for client/server/storage/network and mobile devices.
Then Responsibilities: list each duty. Let's extract duties from the long description (unique). We'll create list items: - Provides support for implementation, troubleshooting and maintenance of IT systems. - Manages IT system infrastructure and any processes related to these systems. - Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. - Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. - Provides support for the escalation and communication of status to agency management and internal customers. - Provides support for the dispatch system and hardware problems and remains involved in the resolution process. - Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. - Provides configuration management, implementation, and sustainment of compliance with applicable system security controls. - Implements IAVA security patches and ensures patch status is recorded in appropriate systems of record. - Optimizes system operations and resource utilization, and performs system capacity analysis and planning. - Provides in-depth experience in trouble-shooting IT systems. - Provides detailed analysis and feedback to agency management and internal customers for escalated tickets. - Communicates and coordinates with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process. - Supports the ISO by completing required milestones of Plan of Action & Milestones (POA&M) as directed and coordinates completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations. - Ensures IT Assets remain compliant with Identity & Access Control Management (ICAM) policy. - Supports the design of systems, mission architecture and associated hardware. - Possesses a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA). - Analyzes and resolves complex problems associated with server hardware, applications and software integration