Jobs · OTHR · Texas

System Service Representative (1-SR.)

Oncor Electric Delivery · Denison, TX · 1 mo ago
On-siteOTHRFull-time
We need to output HTML fragment with sections for headings: About the role (maybe "About Us"? Actually they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We have Salary Range, Relocation, About Us, Summary, Key Roles & Responsibilities, Skills, Education & Experience, System Service Representative Level Requirements, Measures of Success, Benefits. We need to map to headings: "About the role" could be "About Us" or "Summary"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have "About Us" which is about company; could be "About the role"? Actually "About the role" is more about the job description summary. We have a "Summary" paragraph describing role. So we could use

About the role

and put the Summary paragraph there. Responsibilities: we have "Key Roles & Responsibilities" list. Use

Responsibilities

with
  • . Requirements: we have Education & Experience, plus maybe System Service Representative Level Requirements. Could combine into Requirements. Use

    Requirements

    with list. Qualifications: maybe not separate; but we have Skills section. Use

    Skills

    with list. Benefits: we have Benefits paragraph with list. Use

    Benefits

    with
    • . Pay: we have Salary Range: $71,180 - $83,415. Also Relocation: No. So we can include Pay section with that info. Should we also include Relocation? Could be part of Pay or separate? Not required. We'll include Pay with salary range and relocation note. Schedule: not provided, so omit. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We must preserve all substantive information. Ensure we don't lose details. Let's extract content: About Us paragraph: "Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 145,000 miles of transmission and distribution lines in Texas." Summary: "The System Service Representative is responsible for completing service orders involving the disconnection, reconnection, installation, reading, and investigation of meters and/or service at residential, commercial, and industrial premises. This role requires advanced skills in cutting or reconnecting electric service at a weatherhead, pole, handhole, transformer, or line fuse link/disconnect. Orders may require pole climbing or the use of a bucket truck. All orders must be completed safely and within prescribed timeframes, ensuring proper delivery and measurement of electric energy." Key Roles & Responsibilities bullet list: - Use proper test equipment to determine voltage levels and guard against faulty or hazardous conditions. - Disconnect and reconnect service using advanced skills at the meter, weatherhead, handhole, pole, transformer, or fuse link/disconnect for installations less than 600 volts. - Ensure service orders are completed within specified timeframes across a diverse geographic area while adhering to company safety rules and regulations. - Operate a bucket truck and perform pole-climbing activities. - Evaluate premises for proper metering and service delivery and identify and investigate any diversion of energy due to improper or faulty wiring or metering. - Perform all essential job functions, as well as any other assigned duties. Skills bullet list: - Certification in the use of volt, ohm, and amp meters, as well as load and fault devices, is encouraged. - Basic Computer skills. - Strong interpersonal and teamwork skills. Education & Experience: - High school diploma, GED, or equivalent is required. - A valid Texas driver’s license is required. - Experience as an Electric Field Service Representative is encouraged to apply. System Service Representative Level Requirements: - System Service Rep I – Successful completion of the Measurement Services System Service Representative Senior Training Program is required. - System Service Rep II – Successful completion of the Measurement Services System Service Representative Senior Training Program and Skills 1 & 2 classes (6 months). is required. - System Service Rep Sr. – Successful completion of the Measurement Services System Service Representative Senior Training Program, or two years of current experience performing electrical distribution work at secondary voltage using a bucket truck and pole climbing. is required. Measures of Success: - Demonstrates knowledge of metering applications, including proper socket wiring, voltages, and associated hazards. - Demonstrates the ability to recognize substandard metering installations and take appropriate action. - Achieves quantitative, qualitative, and cost performance metrics. - Engages effectively with internal and external stakeholders to resolve issues in accordance with company policies and standards. - Contributes to workgroup and company goals. - Demonstrates the ability to work with minimal supervision while maintaining an ongoing mentoring relationship. - Follows Measurement Services safety procedures to ensure the safety of employees and the public. Benefits paragraph: "At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:" then list: - Annual incentive program. - Competitive health and welfare benefits (medical, dental, vision, life insurance). - Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources. - 401k with dollar-for-dollar company match up to 6%. - 401k match with student debt program. - Cash balance pension plan. - Adoption Assistance. - Mental health resources. - Employee resource groups. - Tuition reimbursement. - Competitive vacation, 10 company holidays and 2 personal holidays. - Paid parental leave. - Salary continuation for up to 6 months for approved employee illness or injury. - Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan. - Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement. We need to include all that as list items under Benefits. Pay: Salary Range: $71,180 - $83,415. Relocation: No. We could format as

      Salary Range: $71,180 - $83,415

      and maybe

      Relocation: No

      inside Pay section. But instruction: Use

      for prose. For Pay section we could have

      Pay

      then

      Salary Range: $71,180 - $83,415. Relocation: No.

      We must not include filler like "commensurate with experience". Not present. Now produce HTML fragment: start with

      About the role

      then

      Summary paragraph

      . Then

      Responsibilities

        ...
      . Then

      Requirements

      maybe combine Education & Experience and Level Requirements. Could split into two sub-sections? But we should prefer few substantive sections over many thin ones. Could combine Education & Experience and Level Requirements into Requirements section with two sublists? But we need to use
      • for any list. Could have nested lists? Probably okay to have separate
          for each bullet set. We'll just put all requirements as list items. Thus Requirements list includes: - High school diploma, GED, or equivalent is required. - A valid Texas driver’s license is required. - Experience as an Electric Field Service Representative is encouraged to apply. - System Service Rep I – Successful completion of the Measurement Services System Service Representative Senior Training Program is required. - System Service Rep II – Successful completion of the Measurement Services System Service Representative Senior Training Program and Skills 1 & 2 classes (6 months). is required. - System Service Rep Sr. – Successful completion of the Measurement Services System Service Representative Senior Training Program, or two years of current experience performing electrical distribution work at secondary voltage using a bucket truck and pole climbing. is required. We could also include Measures of Success? That could be part of Requirements or Qualifications? Might be better as a separate section "Qualifications". But we already have Skills. Measures of Success are more about performance expectations; could be considered Qualifications. However instruction says use headings e.g. Qualifications. We could create a Qualifications section for Measures of Success. But we need to avoid thin sections. Measures of Success has 7 bullet points; that's substantive enough for its own section. So we could have

          Qualifications

          with those bullet points. Skills we already have. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Check if any content duplicated: we used Summary for About the role. Good. Now ensure we don't include any boilerplate like "Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement." That's part of Benefits list; we keep it. Now produce HTML. We must output only HTML fragment, no /, no markdown fences. Let's craft. Be careful to escape any HTML special characters? Not needed. We'll produce:

          About the role

          The System Service Representative is responsible for completing service orders involving the disconnection, reconnection, installation, reading, and investigation of meters and/or service at residential, commercial, and industrial premises. This role requires advanced skills in cutting or reconnecting electric service at a weatherhead, pole, handhole, transformer, or line fuse link/disconnect. Orders may require pole climbing or the use of a bucket truck. All orders must be completed safely and within prescribed timeframes, ensuring proper delivery and measurement of electric energy.

          Responsibilities

          • Use proper test equipment to determine voltage levels and guard against faulty or hazardous conditions.
          • Disconnect and reconnect service using advanced skills at the meter, weatherhead, handhole, pole, transformer, or fuse link/disconnect for installations less than 600 volts.
          • Ensure service orders are completed within specified timeframes across a diverse geographic area while adhering to company safety rules and regulations.
          • Operate a bucket truck and perform pole-climbing activities.
          • Evaluate premises for proper metering and service delivery and identify and investigate any diversion of energy due to improper or faulty wiring or metering.
          • Perform all essential job functions, as well as any other assigned duties.

          Requirements

          • High school diploma, GED, or equivalent is required.
          • A valid Texas driver’s license is required.
          • Experience as an Electric Field Service Representative is encouraged to apply.
          • System Service Rep I – Successful completion of the Measurement Services System Service Representative Senior Training Program is required.
          • System Service Rep II – Successful completion of the Measurement Services System Service Representative Senior Training Program and Skills 1 & 2 classes (6 months). is required.
          • System Service Rep Sr. – Successful completion of the Measurement Services System Service Representative Senior Training Program, or two years of current experience performing electrical distribution work at secondary voltage using a bucket truck and pole climbing. is required.

          Qualifications

          • Demonstrates knowledge of metering applications, including proper socket wiring, voltages, and associated hazards.

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