System Director of Quality Management and Accreditation -HOT JOB

Responsibilities

• Develops and maintains the structure of the Quality Management & Accreditation division and fosters cross-disciplinary, cross-department, and cross-jurisdictional relationships.
• Develops and manages the SEARHC Quality Management & Accreditation/Quality Management program; leads and integrates quality improvement beyond the clinical setting to all divisions.
• Formulates, analyzes and implements Quality Management & Accreditation policies, programs and procedures in alignment with SEARHC objectives.
• Manages SEARHC’s accreditation requirements to ensure compliance with accrediting body standards; provides guidance regarding credentialing issues; serves as subject matter expert for interpretation and application of accreditation standards.
• Approves and ensures compliance by applying consistent quality improvement processes; understands and utilizes rapid PDSA (Plan-Do-Study-Act) cycles as part of the performance/quality improvement initiative; implements SEARHC Quality Management (SQM) concepts and perfect performance/quality improvement measures; promotes the SEARHC Seven Standards of Excellence.
• Works with Electronic Health Record (EHR) staff to incorporate capacity for quality measure; trains staff, providers, etc. to input quality measurement data; develops quality measurement reports.
• Provides technical and/or administrative support to staff, patients and others in resolving complaints and/or administrative problems; investigates complaints and concerns by collecting pertinent information; provides summary and recommendation action to the COO or directly respond to patients, staff, or others as appropriate; reports findings to Executive Leadership Team and/or SEARHC Board of Directors.

Requirements

• RN License or comparable clinical degree with experience and other specialized education/training in Quality Management / Performance Improvement.
• Master’s degree in health related or business field preferred.
• Certified Professional in Healthcare Quality (CPHQ) required within 18 months of hire.
• Five years’ health care administration or performance improvement management experience.
• Three years’ experience supervising health care professionals.
• Knowledge of Quality and performance improvement strategies and processes.
• Accrediting agency requirements, infection prevention, safety practices, risk management and total quality management principles.
• Accuracy of Alaska Native/American Indian health problems and the health service delivery program for Alaska Native/American Indians.

Qualifications

• Knowledge of Program planning, implementation and evaluation.
• Critical thinking ability.
• Ability to Lead, motivate and maintain a high performing team through effective performance management, communication and mentoring/coaching.
• Communicate with all levels of the organization professionally and comfortably present to internal and external audiences, physicians, media, and administration.
• Affect change through influence, working closely with all departments.
• Operate with a sense of urgency with rapid response capabilities, on constricted timelines and able to manage multiple projects at one time, with varying priority.
• Understand changing healthcare market dynamics, translating them into actionable strategy and implementing the strategy to achieve pre-set objectives.
• Analyze and understand the financial and ethical implications of health program decisions.

Skills

• Program planning, implementation and evaluation.
• Critical thinking.
• Leading, motivating, and maintaining a high performing team.
• Communication and mentoring/coaching.
• Presenting to internal and external audiences, physicians, media, and administration.
• Affecting change through influence.
• Managing multiple projects with varying priority.
• Understanding changing healthcare market dynamics.
• Analyzing and understanding the financial and ethical implications of health program decisions.

Benefits

• Retirement.
• Paid time off.
• Paid parental leave.
• Health insurance.
• Dental.
• Vision benefits.
• Life insurance.
• Long and short-term disability.

Pay

Pay Range: $75.26 - $105.59

$25K Sign On and $10K Relocation Assistance for Qualified Hire!

Schedule

M-F 40