System Administrator IV

Primary Purpose

The Platform Administrator IV is a senior practitioner who leads complex platform changes, optimizes performance, and advances automation. The role partners with engineering and product teams to sustain high availability and consistent service quality. Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC & Quincy, MA.

Duties And Responsibilities

• Lead cluster upgrades, node pool changes, ingress/egress updates, and policy rollouts.
• Optimize resource utilization and platform reliability via tuning, quotas, and autoscaling.
• Automate provisioning, configuration, and compliance checks with IaC and GitOps.
• Implement secrets management, RBAC, and image/security controls aligned to enterprise standards.
• Manage virtual environments (VMware, Nutanix, Red Hat) and enterprise storage platforms.
• Resolve advanced incidents and mentor junior teammates on troubleshooting and RCAs.
• Maintain high-quality documentation, diagrams, SOPs, and CMDB accuracy.
• Monitor SLOs/SLIs, capacity, and health dashboards; recommend corrective actions.
• Support lifecycle planning (upgrades, deprecation, refresh) and multi-tenant governance.

Required Qualifications

• Bachelor's degree in computer science, Information Technology, Engineering, or related field or equivalent years of work experience.
• 5+ years of experience administering container or shared enterprise platforms.
• 5+ years of experience administering (VMware, Nutanix, Linux Red hat) enterprise Systems.
• 5+ Years of experience Automate provisioning, configuration, and patching using Ansible and Red Hat Satellite.
• Proficiency with Kubernetes/OpenShift (networking, storage classes, controllers), and GitOps/IaC.
• Strong skills in observability, incident response, and change controls.
• Effective communication, incident leadership, and mentoring capabilities.

Preferred Qualifications

• Relevant certifications (VMware/Nutanix/CKA/CKAD/OpenShift).
• Experience with service mesh or API gateways.