Switchgear Quotations - Remote

Job Description Job Description Gear Specialist Full-time | Remote As a Gear Specialist you will provide world class customer service with zero mistakes, constant improvement, steady growth and profitable sales. Project Specialists should always be team players, possessing a light & friendly attitude, positive disposition, appreciative mindset of co-workers strengths, forgiving of co-worker weaknesses, value of shared credit and losses while supporting the team goal/budget. We wish you to enjoy your daily job, enjoy your co-workers, stay motivated daily. Primary Duties & Responsibilities Develop & Maintain relationships with key customersSupport Manager when neededSupport branch operations as neededPartner with outside sales people as opportunities warrant Partner with manufacturer sales people as opportunities warrant Review plans, specs, addendums, customer RFQ and prepare responsible bids & quotesClose clean & profitable orders Assist co-workers with product and market knowledge Stay Current with industry trends and products Knowledge, Skills And/or Abilities Provide quote to all CRFQ on or before date requestedProvide accurate pricing for all line items in JobTrackReview manufacturer/vendor bills of material for accuracy as well as terms and conditionsProvide NoBid to customer and OS when choosing to no quote a CRFQUse JobTrack QMS report to follow up on projects quarterlyClose a lost job in JobTrack with feedback when providedUtilize GearPM to create GOT once PO is obtained from customer Provide Turnover sheet to GearPM when turning over an orderReview manufacturer/vendor submittal package for accuracy and thoroughnessWork with PM to deliver a complete, organized submittal package to the customerReview returned submittal with PM and make appropriate changes as necessaryCreate change order quotes within the J# of the project in JobTrackReach out when overwhelmed or unable to respond in a timely mannerAnswer/acknowledge email within four hoursAnswer/acknowledge voice mail in four hoursUse email out of office reminderAdd time off to team Google CalendarSet updated voicemail message stating time offExpress or highlight all concerns or obstacles to manager Take ownership of problems and work toward full, agreeable resolution. Don’t hide even when it’s terrible. Embrace change and suggest better methods of operation, question why we do things. Do not participate in company gossip or idle chatterAlways support the gear team and the company, don’t speak disparaging about eitherShow respect to all employees regardless of age, intelligence, gender or race Build relationships with customers and vendors that lead to profitable ordersContribution to team Hit Rate and profitability (volume, margin, breakage/losses)Seek & Offer Customer FeedbackSeek & Offer Coworker FeedbackSeek & Offer Vendor Feedback Participate in Training, suggest and line up team lunch & learns. Work with new employees to on-board, train & integrate into the team.