Switchboard Operator-Contact Center; 80 hrs Biweekly; Variable

Qualifications

• HS Diploma or passage of a high school equivalency exam
• 2 years of console and/or call center experience that includes handling large call volumes
• Excellent written, verbal, and interpersonal communication skills
• Ability to follow through on different tasks
• Previous hospital experience (preferred)

Physical Requirements

• Sit, stand, stoop, bend, and ambulate intermittently during the day
• Sit or stand for extended periods
• See in the normal visual range with or without correction
• Hear in the normal audio range with or without correction
• Finger dexterity to operate office equipment required
• May need to lift up to twenty-five (25) pounds on occasion
• Ability to communicate in face-to-face, phone, email, and other communications
• Ability to see computer monitor and departmental documents