Swing Bed Coordinator ALG

MISSION, VALUES and SERVICE GOALS

Mission: We deliver outstanding care, inspire health, and connect with heart.

Values: Trust. Respect. Integrity. Compassion.

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

About the role

Responsible for the coordination and daily operations of the Swing Bed Program. This includes not only the ongoing program development program, but community and patient education, program promotion, along with adherence to regulations.

Responsibilities

• Meets with patients/family/significant other to assess post hospital needs and facilitates linkage to swing bed program.
• Reviews medical documentation to ensure criteria for admission is appropriate.
• Safeguards patients have a well-planned process in place from admission to discharge or transfer of care for medically complex patients.
• Collaborates with the interdisciplinary team to assess clinical readiness for transfer and discharge.
• Focuses on referral growth, census development, and promoting efficient and effective transitions of care to the skilled nursing facility.
• Maintains constant communication with discharge planners/social workers to help in facilitating patients desire to transfer within Swing Bed Program.
• Attends daily rounding. Assures That Quality Patient Care Is Provided.
• Recognizes potential and actual patient concerns in a timely manner, investigates to define problems, intervenes when immediate attention is needed and reports results to appropriate person.
• Talking and listening to patients, families and members of the health team.
• Contributes to the Performance Improvement Plan for the program.
• Reviews, interprets and administers Swing Bed policies to staff, patients, physicians and others.
• Evaluates Appropriateness Of Care Coordination Services For Referred Patients And Coordinates Transition Between In-patient Or Out-patient Settings, Including The Patient's Home.

Qualifications

• Bachelor of Science in Nursing required.
• Current license to practice as a Registered Nurse in Michigan and a minimum of three years job related experience.
• Work or healthcare related field is preferred.
• Previous referral, transitional care coordination, or community health services experience preferred.

Skills

• Possesses outstanding interpersonal skills with focus on listening, assertion, persuasiveness and collaboration.
• Must be able to show empathy, be sensitive, and tactful.
• Must have a positive attitude and approach.
• Must be intuitive, open minded, persistent, and have absence of significant prejudice or transference issues.
• Reviews continued stay criteria for transfer of discharge.
• Possesses strong knowledge of medical and clinical processes.
• Develops clinical expertise appropriate for designated patient population.
• Works with patient's families and other members of the healthcare team to assist in navigating the transfer of care.
• Understands function of complex healthcare organization providing broad scope of services.
• Able to communicate positively and effectively with all levels of participants in health care delivery in both formal and informal settings and with individuals as well as groups of varying size and through documentation.
• Capable of managing complex workload and establishing priorities.
• Maintains up-to-date knowledge of reimbursement processes and community resources.
• Complies with hospital expectations regarding ethical behavior and standards of conduct.
• Complies with federal and hospital regulations regarding protected health information and patient privacy.
• Demonstrates solid management skills needed to provide effective direction and manage the effective utilization of resources; also requires the ability to promote teamwork.
• Demonstrates excellent planning and organization skills necessary for project planning and to coordinate the activities of diverse groups of individuals.
• Demonstrates a strong customer service orientation.

Benefits

Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.