Swell Attendant (Part Time)

About the role

The Swell Attendant supports the daily operations of the resort’s retail boutique, delivering exceptional guest service while achieving sales goals.

This role focuses on product knowledge, merchandising, and maintaining the overall presentation and organization of the retail space. This position is part of the Retail team, reporting to Retail Management.

What You Will Do

• Greet and engage guests, providing exceptional and personalized service
• Aid guests in selecting merchandise by sharing product knowledge and recommendations
• Achieve individual sales goals and support overall boutique performance targets
• Maintain awareness of promotions, new arrivals, and product offerings
• Aid with merchandising, floor moves, and maintaining visual display standards
• Process transactions accurately, including sales, packing, and gift wrapping
• Receive, unpack, tag, and replenish merchandise on the sales floor
• Maintain cleanliness and organization of the boutique and stock areas
• Aid with inventory counts, stock control, and price updates
• Monitor stock levels and report discrepancies or shortages to management
• Follow all opening and closing procedures and maintain operational standards
• Communicate guest feedback or special requests to management

What You Bring

• High school diploma or equivalent experience
• Previous retail or customer service experience preferred
• Strong interpersonal and communication skills
• Ability to work in a fast-paced, guest-focused environment
• Strong organizational skills and attention to detail
• Ability to operate retail systems and point-of-sale equipment
• Ability to work independently and as part of a team
• Flexible availability including mornings, evenings, weekends, and holidays
• Ability to complete transactions accurately and efficiently

What We Offer

• Competitive Salary & Wages
• Comprehensive benefits package
• 401(k) Retirement Plan
• Excellent training and development opportunities
• Complimentary accommodations at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Part-time schedule, including mornings, evenings, weekends, and holidays