SVS Vision - Retail Receptionist- West Branch, MI

Job Summary

SVS Vision Receptionists will be responsible for creating a positive first impression that patients receive when they walk into our stores. They work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while building relationships with patients.

Duties/Responsibilities

• Greeting patients
• Gathering and updating patients’ insurance
• All computer functions (i.e., receipts, job entries)
• Day-to-day business completion (close out, weekly reporting)
• Maintaining patients’ medical records
• Insurance-rejections and patient notifications
• Scheduling appointments/managing appointment book
• Ensuring the smooth flow of the office
• Supporting opticians and managers

Required Skills/Abilities

• Professional communication skills
• Strong attention to detail
• Adaptable to change
• Teamwork oriented
• Excellent customer service skills
• Possess strong clerical skills
• Good computer and phone skills

Benefits and Perks

• Energetic environment
• Paid vacation and personal time off, paid holidays
• Available anniversary bonus
• Paid mileage
• Monthly bonus
• Above market salary
• Matching 401K Plans
• Affordable medical and dental benefits
• Vision benefits provided by SVS Vision
• Life and disability insurance
• Company sponsored discounts on many useful items and services
• Opportunity for growth within the company
• Rewards and recognition for outstanding performance
• Professional training
• Ability to transfer based on seniority