Jobs · OTHR · California

SVP, Workplace Advisory

JLL · San Francisco, CA · 2 days ago
On-siteOTHRFull-time
The SVP, Workplace Advisory role will play a crucial part in developing workplace strategy solutions and leading client-facing project engagements around the future of work, portfolio optimization, workplace planning and recommendations. In addition to a consulting, planning and technical background, the role requires strong presentation and organizational skills. 20-25% travel is required for this role. What this job involves: Sales & Subject Matter Expertise: Partner with our brokers and other salespeople for business development and client service deliveryContribute as a key member of client facing team to develop, implement, and manage Workplace Strategy programsThis will include benchmarking current spaces and comparing to industry peers or researching an organizations current workplace environment and identifying areas of potential improvements related to space usage, culture, or demographics. Lead programming efforts, employee surveys, test-fits, business interviews, utilization studies, mobility assessments, visioning sessions and focus groups. Support achievement of our practice’s targeted annual revenue goals by participating in and leading key aspects of business development and consulting engagements with effective and profitable management of project teams and resourcesA significant focus on helping our sales teams win new business by contributing to pursuits, client presentations, and proposalsWork with JLL Marketing and Research to create workplace collateral and thought leadership pieces organized by different industry types. Contribute to growth and differentiation of the practice by assisting in the development of “best practice” consulting processes, approaches, tools and client deliverablesAct as Subject Matter Expert (SME) by staying abreast of current issues and trends in business, corporate real estate, workplace strategies, occupancy planning, and organizational development and through active participation in relevant industry forums and professional associations Relationship Management / Delivery: Maintain strong working relationships with internal customers (brokers, leadership, etc.) and key clientsServe as the project Engagement Manager for strategic projectsUnderstand the real estate project life cycle and be able to gather and analyze data and develop insights to inform business decisions specific to existing and future client requirementsAct as escalation point for delivery issuesManage consistent delivery of Workplace & Occupancy Planning and ensure high level of execution and client satisfaction The Candidate: The successful candidate will have a strong combination of Workplace and/or Occupancy Planning experience, the ability to win business, and deliver workplace projects. Requirements: Bachelor’s degree (Required) MBA, advanced degree and/or certifications (Preferred)10+ years’ related experience in Workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management rolesStrong background in business development and point-of-sale presentation skillsImpeccable and concise communication skillsExcellent verbal and written presentation skillsStrong time management skills and demonstrated ability to meet deadlinesPeople management experienceProficiency in AutoCAD, REVIT, BIM or other drafting technologies (Required) Proficiency in CAFM/IWMS system technologies (Preferred) Knowledge & Abilities: Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleaguesAbility to multi-task and successfully work in a team and individually in high-pressure deadline driven environmentsPreviously managed multiple projects and coordinated activities for various individuals/groupsStrong analytical skills and the ability to interpret qualitative and quantitative research data and synthesize meaningful and actionable resultsEnergetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and challenges of consulting workAn entrepreneurial orientation with strong understanding of the business development challenges in the Real Estate advisory services sectorWorkplace program implementation experience in a corporate setting, working alongside cross-functional real estate, facilities, IT, HR, Finance and change management teams, would be highly valuable. Current knowledge of corporate enterprise IT infrastructure, tools and technologies desirableExposure to Six Sigma approaches and/or business process development desirable Skills: LEADERSHIP: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization. BUSINESS DEVELOPMENT: Track record as a key sales partner and contributor in working with a variety of internal and external customers and stakeholders in long, complex sales cycles/environments. INFLUENCE: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others. PROJECT & CHANGE MANAGEMENT: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes. The ideal candidate will also possess change management – skills and be able to successfully implement change/transformation initiatives and drive desired behaviors. ANALYTICS: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change. CHARACTER: Shows character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. FLEXIBLE & ADAPTABLE: Able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach

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