SVP of Growth & Client Relations

Responsibilities

• Coach and inspire American Dining Creations dining sales professionals to create and implement growth strategies that align with our business objectives.
• Analyze data and market trends to develop growth initiatives, enhance customer acquisition and retention, and increase profitable growth.
• Build and nurture relationships with dining industry stakeholders to expand our market presence and business opportunities.
• Collaborate with marketing on developing marketing campaigns, sales initiatives, social strategy, and client journey.
• Work together with cross-functional teams to align growth strategies with overall business objectives.
• Monitor and report on key performance indicators (KPIs) related to growth and sales activities, production, customer acquisition costs, etc.
• Review and approve dining contract renewals, new business proformas and proposals, outlining areas of negotiation.
• Oversee the development of corporate and higher education dining sales training programs and initiatives to enhance the skills and performance of the dining sales team, retain top sales professionals, ensure customer satisfaction.
• Ensure compliance with company policies, standards, and legal regulations in all growth activities.
• Prepare and present regular reports to the executive team on growth initiatives and outcomes.

Qualifications

• Bachelor’s degree in business administration, marketing, or a related field and/or MBA preferred.
• Minimum of 15 years of dining leadership experience (including VP level) in sales management, business development, or a related role, driving revenue growth.
• Business to business sales experience or experience in contract food services preferred.
• Familiarity with sales tools such as Salesforce.
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
• Exceptional communication and interpersonal skills, with the ability to build and maintain relationships and understand customer behavior.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Willingness to travel as needed to support growth initiatives and sales activities.

About Us

American Dining Creations is one of the largest privately-held hospitality providers in the U.S., with a growing team of more than 2,000 employees. We are a family-owned boutique company founded over eighty years ago, focusing on service, technology, partnerships, and hospitality. We provide a variety of services including café dining, mobile ordering, catering, events, grab-and-go programs, vending and refreshment solutions, advanced micro markets, coffee services, pantry services, water filtration and purification. We are committed to enhancing the guest experience and partnering with our communities to provide outstanding service, innovation, sustainability, and customization.

Pay

$195,000 per year - $300,000 per year

Schedule

Not specified

Benefits

• Weekly Pay
• 401K with company match
• Employee Assistance Program
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans
• FSA/HSA
• Ongoing training and development programs
• Bonus Programs for eligible positions

Skills

Not specified

Benefits

• Equal Opportunity Employer

Contact

To apply for this position, text JOB to 315-803-6049 to get started!