SVP, Market Segment Leader

About the role

Overview As a senior underwriting authority, the position ensures disciplined risk selection, consistent decision-making, and alignment with enterprise underwriting standards while enabling speed and agility in front-line execution. Provides strategic leadership of the teams that support transactional underwriting through expert oversight of referrals and consultations. The role serves as a critical bridge from corporate underwriting strategy and corporate underwriting practices to the transactional execution by underwriters in the field to elevate underwriting excellence by ensuring the delivery of high-impact guidance on complex risks and driving underwriting expectations across the organization. A core component of this leadership position is building organizational capability—coaching, training, knowledge transfer and mentoring underwriters while fostering a culture of continuous learning and accountability.

Responsibilities

• Provide senior underwriting leadership over our teams of subject matter experts that are responsible for managing transactional engagement (referrals and consultations) to coach business written to be in alignment with our broad, generalist underwriting appetite and our underwriting practices and underwriting strategies across Small, Middle Market and Large Account business segments.
• Able to influence proper balance between risk and market realities, as well as between internal and external pressures on profit and production
• Ensure proper daily coaching, training, mentoring and knowledge transfer by the teams as well as active visibility in the field.
• Delegate authority to the team and imprint on regional authority delegations
• Lead the Strategic Business Unit Leaders to monitor external factors that can impact each market segment’s customers including economic, technological, social, political and environmental.
• Encourage their development of tactics that capitalize on opportunities or mitigate risk in support of our customers while driving our desired outcomes.
• Influence and drive adoption of underwriting strategies and practices that balance growth with disciplined risk selection in support of long-term portfolio performance by collaborating with underwriting leadership to establish, reinforce, and communicate underwriting practices, guidelines, strategies and decision frameworks across regions and market segments.
• Support your team in conducting direct external engagement with customers to fully understand their operations, exposures, risk profiles, business plans and evolving needs
• Collaborate cross-functionally with actuarial, advanced analytics, claims leadership, competitive intelligence, insurance product, legal, marketing, product leadership, region leadership and teams, regulatory compliance, risk management & premium audit to inform underwriting strategy and ensure alignment with broader business objectives.
• Participate in the generation of emerging risks and actionable insights at the portfolio, line, segment, class of business, market size and regional level to drive growth and profitability across the market segments in support