SVP Fiduciary Officer

Job Purpose & Scope

The role involves managing and administering complex fiduciary accounts, supervising associates, and developing new business opportunities. Responsibilities include evaluating trust documents, communicating with beneficiaries, presenting discretionary trust matters to the Trust Administration Committee, and working with external tax preparers.

Essential Job Functions

• Manages and administers fiduciary accounts of varying complexity, including trusts and other related documents.
• Evaluates trust documents and administers trusts in accordance with terms and applicable laws.
• Communicates with beneficiaries, evaluates requests for distributions, and makes appropriate decisions.
• Presents discretionary trust matters to the Trust Administration Committee (TAC), after consultation with Regional Director and/or Chief Fiduciary Officer.
• Reviews fiduciary tax returns and works collaboratively with outside tax preparers.
• Works with Manager of PHI regarding unique assets in trust accounts.
• Identifies issues for escalation and consultation with Regional Director and/or Chief Fiduciary Officer, providing analysis and preliminary recommendations, including hiring of outside counsel, when necessary.
• Partners with centers of influence and the professional community to develop a network of external referral partners.
• Travels within the local market area to meet with clients and prospects for new clients.
• Establishes and maintains mutually beneficial business relationships with internal Bank partners, such as branch bankers, lenders, and other Bank employees.
• Makes effective internal and external presentations to develop credibility and enhance the Bank's reputation.
• Corresponds, communicates, and meets with clients to ensure a high level of client engagement and relationship building.
• Maintains accurate and well-organized records and files.
• Produces timely, thorough, and accurate work, ensuring deadlines and regulatory requirements are met.
• Exercises discretion and judgment in the performance of essential job functions.
• Maintains good punctuality and attendance to work.
• Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

• Knowledge of applicable probate and trust laws.
• Knowledge of federal income, estate, gift, and GST tax; multi-state estate and tax planning issues.
• Knowledge in trust accounting and management software, preferably TrustDesk (FIS product).
• Ability to serve in an advisory capacity to clients and families.
• Ability to interpret legal documents.
• Ability to communicate effectively both verbally and in writing, including presentation skills.
• Ability to demonstrate effective organization, critical thinking, analytical, and problem-solving skills.
• Ability to demonstrate effective sales and business development skills.
• Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
• Ability to work in a team environment both internally and externally with clients' advisors.
• Ability to demonstrate effective customer service skills.
• Ability to train, supervise, and develop staff.
• Ability to work without close supervision.
• Ability to travel on company business.

Basic Qualifications

• Bachelor’s degree in business, finance, or accounting, or commensurate work experience, required.
• 7+ years’ experience in a personal trust administration and/or investment management role in a fiduciary environment required; and/or 7+ years’ experience in estate planning, trust administration, and/or probate in a legal practice required.
• 2+ years of work experience in a leadership or supervisory role, required.

Job Expectations

• Operate customary equipment and technology used in a business environment, with or without accommodation.