SVP, Business Transformation and AI Strategy

About the role

The Senior Vice President, Business Transformation & AI Strategy will lead BetMGM’s enterprise transformation agenda, using AI as a strategic lever to redesign how the business operates, makes decisions, and scales. This executive will define the company’s AI strategy and business transformation roadmap, ensuring investments are tied to measurable outcomes across growth, productivity, customer experience, risk management, and profitability, while always ensuring regulatory compliance.

Responsibilities

• Set the enterprise vision, strategy, and multi-year roadmap for business transformation enabled by AI, automation, and advanced decisioning.
• Prioritize the highest-impact opportunities across functions and translate them into a sequenced portfolio of initiatives with clear business cases, ownership, and measurable outcomes.
• Establish the enterprise operating model for AI, including governance, decision rights, prioritization, adoption plans, and value tracking.
• Lead a small senior team, including 1–2 leaders responsible for the technical components of AI delivery such as data, architecture, model development, and platform implementation.
• Partner across Product & Tech, Data, BI, Risk, Operations, Finance, HR, and Commercial teams to embed AI into core business processes and ways of working.
• Identify and scale high-value use cases across customer growth, retention, risk, compliance, operational efficiency, and decision support.
• Lead change management and adoption efforts to ensure AI-enabled tools, processes, and behaviors are implemented effectively and sustained over time.
• Partner with PMO, Finance, and business leaders to define success metrics and track ROI, risk reduction, efficiency gains, and customer impact.
• Represent the transformation and AI agenda with executive leadership and communicate complex topics in clear, commercially relevant terms.
• [Partner with Entain/MGM where needed / valuable]
• [Report out to external stakeholders]

Qualifications

• 15+ years of progressive leadership across business transformation, AI/ML, enterprise analytics, digital strategy, or related functions.
• Demonstrated success leading enterprise transformation programs and turning strategic priorities into measurable operational and commercial outcomes.
• Experience defining AI strategies and roadmaps that span multiple business units in a complex, regulated, or consumer-facing environment.
• Ability to lead senior cross-functional stakeholders and oversee technical leaders without needing to personally own day-to-day model or platform delivery.
• Strong grasp of modern data and AI capabilities, governance, model risk, and value realization frameworks.
• Executive presence with the ability to influence C-suite and Board stakeholders.

Preferred Experience

• In sports betting, iGaming, fintech, insurance, or other high-scale digital environments.
• Familiarity with enterprise operating model design, large-scale change programs, and AI adoption in regulated businesses.
• Prior experience leading senior leaders across strategy, transformation, data, or AI functions.

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre-tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!