SVP, Business Ops

Essential Job Functions And Responsibilities

• Define and evolve Snow’s operational model to support scalable, efficient delivery
• Establish standardized workflows, processes, and delivery frameworks across the agency
• Identify and drive operational improvements tied to efficiency, quality, and client experience
• Lead Snow’s internal travel agency, Kare travel
• Supervise Senior Manager, Business Solutions and Directors.
• Project Management
• Provide strategic oversight of delivery performance across all client programs
• Develop standards for how the team executes for clients by providing coaching and team mentorship
• Maintain a favorable working relationship with all employees to promote a harmonious working environment that facilitates positive employee morale, productivity, and continued improvement
• Evaluate Off Shoring opportunities with Omnicom as we continue to identify areas for optimization

Patient Privacy

No direct patient contact is required as the role does not involve handling Personal Consumer Information (PCI) of patients living with chronic illness.

Weekend And Night Work

Although your day-to-day work should primarily take place during regular office hours, there will be occasions when you are required to work late into the evening and/or over the weekend. Candidates selected for the SVP Business Solutions position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company. This includes working on the weekends.

Flexibility

The core business hours that you work may change based on business needs and shifts may change from time to time.

Pay

No Range Posted

Schedule

No Range Posted

Benefits

No Range Posted