Sushi Chef

About the role

As a Sushi Chef at Hy-Vee, you'll bring fresh, expertly crafted sushi to our customers every day; both packaged and made-to-order. You'll lead the sushi program, help train and guide the Sushi Clerk, and make sure every product that reaches our customers meets the highest standards for quality, freshness, and presentation.

Responsibilities

• Prepare fresh sushi for customers both packaged and made-to-order, ensuring quality, accuracy, and freshness at all times
• Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the counter and over the phone; communicate with customers in person, by phone, and by email regarding food and food preparation
• Oversee food ordering and planning, and assist with scheduling for the sushi program
• Assist with merchandising techniques and food layout for sushi products
• Train and support the Sushi Clerk to ensure consistent quality and a positive work environment
• Follow and maintain proper sanitation procedures and keep the work area clean and organized at all times
• Label, date, and put product away accurately; check in and receive orders
• Plan and perform fresh sushi demonstrations
• Stay current on meal trends and menu planning
• Attend companywide and industry meetings as assigned
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed

Qualifications

• Prepare sushi with skill, consistency, and attention to detail
• Deliver outstanding customer service and communicate clearly with customers about food and preparation
• Use logical thinking to solve problems with multiple variables
• Use basic math skills, including fractions, decimals, and percentages
• Guide and support teammates with clear direction and follow-through
• High school diploma or equivalent required
• Hy-Vee food safety training and Food Safety Certification required
• One to three years of similar or related experience preferred
• Prior experience in meal preparation preferred

Physical requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Ability to safely use sharp knives and blades for food preparation
• Exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working environment

This is a fast-paced role with significant activity throughout your shift. You may encounter continuous exposure to raw fish, flour, dust, noise, and temperature extremes, with occasional exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Reporting relationships

Accountable and reports to: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Asian Department Manager, Assistant Asian Department Manager, and Service Managers. Direct reports: Sushi Clerk.

Additional considerations

• Must be 18 years of age or older
• Employment is contingent upon the successful completion of a pre-employment drug screen