Survey Office Technician (SRVABQ)

About the role

The role involves providing technical support and assistance to clients, handling customer inquiries, and ensuring smooth operations within the office.

Responsibilities

• Provide technical support to clients via phone, email, and in-person visits.
• Handle customer inquiries related to office equipment and software.
• Document and track issues reported by clients for resolution.
• Ensure all office equipment is functioning properly and maintain a clean, organized workspace.
• Collaborate with other departments to ensure seamless office operations.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in a customer service or technical support role.
• Strong problem-solving and communication skills.
• Basic knowledge of office equipment and software.
• Ability to work flexible hours including evenings and weekends as needed.

Qualifications

• Proficient in Microsoft Office Suite.
• Experience with basic IT troubleshooting.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Technical troubleshooting skills.
• Attention to detail.
• Organizational skills.

Benefits

• Flexible schedule.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts.

Pay

$15.00 per hour.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.

Application Instructions

To apply, please complete the online application and indicate your availability for interviews.