Surveillance Tech - Day Shift

Responsibilities

• Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
• Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
• Conduct package checks of associates leaving the Store Support Center.
• Maintain accurate records and reports on daily security incidents.
• Support stores and customers with questions about store policies.
• Review video footage of significant events and provide details to management, human resources, and/or law enforcement.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.

Qualifications

• At least 1 years of surveillance experience or equivalent combination of experience and education.
• Proficiency with Microsoft Office Suite or related software.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Experience efficiently allocating time and resources to meet competing demands and deadlines.
• Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization.
• Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.