Surveillance Shift Supervisor - Graveyard

About the role

The Surveillance Shift Supervisor oversees the day-to-day operations of the Surveillance Department, administers training and development programs, and evaluates and recommends improvements to gaming and money-handling integrity.

Responsibilities

• Accepts responsibility for all administrative functions of the Surveillance Department for their shift.
• Administers training and development programs for staff.
• Prepares and presents performance appraisals; recommends merit increases, promotions and transfers.
• Evaluates and makes expert recommendations to other department leaders on the legitimacy of gaming and money-handling integrity.
• Evaluates existing gaming policies, procedures and systems to make improvement recommendations.
• Schedules Surveillance Officers.
• Creates and conveys quality Surveillance reports to operating Managers and Directors.

Qualifications

• High School Diploma or equivalent; some college preferred
• Strong gaming or law enforcement background preferred
• Minimum of three years as a Surveillance Officer or Gaming Supervisor
• Literate and fluent in English
• Basic computer skills
• Must be able to motivate and develop staff effectively
• Must possess excellent judgment under pressure
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
• Adheres to all regulatory, company and department policies and procedures

Additional Requirements

• Ability to use repetitive motion, reach, grasp, hold, finger dexterity
• Ability to hear, see and have color distinction; vision correctable to 20/20
• Vision testing may be required
• Ability to climb ladders and stairs
• Ability to sit, stand or walk for extended periods of time
• Mobility skills to move quickly and easily around the property