Surveillance Operator - Swing

Responsibilities

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
• Exercise good judgment in solving problems and resolution of guest issues
• Hold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
• Read, interpret, and analyze security reports and other company documents daily
• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
• Monitor incidents resulting in loss and investigate to determine the source of the loss
• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
• Overall surveillance - monitoring of all Casino activities
• Monitoring all games - noting any suspicious activity
• Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property

Qualifications

• Preferred experience in one or more of the following fields: Surveillance, Retail loss prevention, Security, Law enforcement, Risk Management.
• Have or are able to obtain any gaming license that may be required
• Must be at least 21 years of age