Surveillance Investigator I - Entry Level
Command Investigations · Madison, WI · 1 mo ago
RemoteRemoteInformation Technology$20–$25/hrFull-time
We need to output HTML fragment with sections: About the role? Actually description includes "Why You Will Love Working with Command Investigations, LLC?" maybe that's about the role. Also "How We Take Care Of You (Full Time Benefits)" => Benefits. "What You Will Do" => Responsibilities. "Requirements" => Requirements (maybe includes equipment list). "What We Are Looking For" => Skills? Could be Qualifications? Actually "What We Are Looking For" is more like desired traits/skills. "What You Will Bring" => Qualifications (experience, education). "Physical Requirements" maybe part of Requirements? Could be separate but we can include under Requirements. "About Command Investigations" maybe About the role? Actually it's about company; could be omitted? The instruction: include a section ONLY when posting has real, specific content for it. We have content for About the role (maybe "Why You Will Love Working...") but we could treat that as About the role. Also we have Benefits, Pay, Schedule, Responsibilities, Requirements, Qualifications, Skills. We need to decide which sections to include based on content.
Let's extract:
Pay: "$20-$25 per hour (depending on state)" => Pay section.
Schedule: details about not 9-5, days vary, weekends, overtime, holidays, start times 3-4am, typical 6am, 8-hour shifts up to 12-16, no guarantee hours, flexible with discussion => Schedule section.
Benefits: list under "How We Take Care Of You (Full Time Benefits)" includes Accrued Paid Time Off, Medical, Dental, Vision, Life Insurance, 401(k) Plan, Employee Referral Program, Paid Travel Time, Daily Vehicle Allowance, Reimbursement for case related expenses, Overnight Pay, Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance. => Benefits section.
Responsibilities: "What You Will Do" includes bullet list of duties. We'll put under Responsibilities.
Requirements: includes "Required equipment, including but not limited to:" list of equipment. Also maybe "Physical Requirements" could be part of Requirements. Also maybe "Requirements" heading includes equipment list. We'll include that.
Qualifications: "What You Will Bring" includes experience, age, driver's license, diploma, college degree preferred, computer skills, auto insurance limits, reading skills, ability to work independently, customer service, interpersonal, organizational, multi-tasking, flexibility, time management, ability to work holidays/weekends/overtime, regular attendance, willingness to travel, complete application. That's qualifications.
Skills: "What We Are Looking For" includes highly observant, detail-oriented, integrity, independence, reliability, judgment, situational awareness, adaptability, self-motivated, written/verbal communication, professional demeanor, discretion, eagerness to learn. That's skills.
About the role: maybe "Why You Will Love Working with Command Investigations, LLC?" includes motivational statements. Could be About the role. We'll include that.
We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO statement at end maybe remove. Also remove navigation etc. Not present.
We must not include sections with filler like "commensurate with experience". Not present.
We need to output only HTML fragment, using for section headings,
for section headings, - for lists,
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
We need to ensure we don't duplicate lines.
Let's craft sections:
About the Role
Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!
Pay
$20-$25 per hour (depending on state)
Schedule
This is not a 9-5 job. Days of the week vary, and weekends, overtime, and holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.
Benefits
- Accrued Paid Time Off
- Medical, Dental, Vision, and Life Insurance
- 401(k) Plan
- Employee Referral Program
- Paid Travel Time
- Daily Vehicle Allowance
- Reimbursement for case related expenses
- Overnight Pay
- Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance
Responsibilities
- Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.
- Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
- Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion
- Develop and execute pre-surveillance planning tailored to each location and case
- Record and document investigative findings through video and detailed written reports
- Capture subjects in a variety of environments, such as public spaces, events, and workplaces
- Submit comprehensive reports and video evidence within required timeframes
- Communicate consistently with team leaders regarding positions, observations, and tactical strategy
- Utilize digital surveillance equipment, web-based technology, and investigative software
- Maintain confidentiality and professionalism while representing Command Investigations
- Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations
Requirements
- Required equipment, including but not limited to:
- Reliable vehicle with legal dark tint
- Smartphone
- Laptop with Microsoft Word
- Digital camcorder with date/time stamp and upload capability
- Covert camera of choice
- Tripod/monopod
- SD cards if applicable
But we need to avoid nested maybe okay but spec says use - for any list. Could flatten: list equipment items directly under Requirements. Could also include physical requirements as list items.
Let's flatten:
Requirements
- Reliable vehicle with legal dark tint
- Smartphone
- Laptop with Microsoft Word
- Digital camcorder with date/time stamp and upload capability
- Covert camera of choice
- Tripod/monopod
- SD cards if applicable
- Physical demands: ability to lift up to and including 25lbs/11.34kg on occasion; sit, stand, and/or walk for long periods; enter text/data via traditional keyboard; specific vision abilities (close, distance, peripheral, depth perception, focus adjustment); hearing, understanding, distinguishing speech and surrounding sounds.
But we need to preserve all substantive information; we included physical demands.
Now Qualifications:
Qualifications
- 0-1 years of experience required
- Must be 21 years of age or older
- Valid driver’s license with clean DMV record
- High school diploma or equivalent required; college degree preferred
- Computer skills including the ability to upload video and still images from a camera into an electronic system
- Must carry personal auto insurance with liability limits of 100k/300k/100k
- Proficient reading skills and ability to follow directions required
- Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi‑tasking skills
- Flexibility and effective time management are required
- Ability to work holidays, weekends, and overtime required
- Regular, predictable, and full attendance, as assigned, is an essential function of the job
- Willingness to travel and work the required schedule, starting as early as 3:00 AM
- Complete a Command Investigations, LLC employment application and submit to other pre‑employment tasks as required for employment
Skills:
Skills
- Highly observant and detail‑oriented
- Strong sense of integrity, independence, and reliability
- Excellent judgment and situational awareness
- Adaptability to changing environments and case demands
- Self‑motivated professionals who can work autonomously
- Strong written and verbal communication skills
- Professional demeanor with a commitment to discretion and client confidentiality
- Eagerness to learn and grow within the investigative industry
We should not include About Command Investigations (company description) maybe not needed as a section; but could be included as About the Role? Already we have About the Role with motivational paragraph. The company description could be omitted as not required heading; but we could include as a under About the Role? The instruction: include a section ONLY when posting has real, specific content for it. The company description is substantive; but we don't have a heading like "About the Company". Could we put it under About the Role? Might be mixing. Better to add a section "About the Company" if we want to preserve that info. However the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but not limited to those. Could we add "About the Company"? It's not in the list but could be okay. However they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples; we could add others but maybe safer to stick to those. The company description may be considered "About the role"? Not exactly. Could we incorporate it into About the role paragraph? Might be okay to add a second paragraph under About the role describing the company. That would preserve info without new heading.
Thus About the role section will have two paragraphs: first the motivational "Why You Will Love Working..." second the company description.
Let's craft:
About the Role
Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
We must not include EEO statement. Remove that.
Now ensure no duplicate lines. Check we haven't repeated any sentences.
Now output only
for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to ensure we don't duplicate lines. Let's craft sections:
About the Role
Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!
Pay
$20-$25 per hour (depending on state)
Schedule
This is not a 9-5 job. Days of the week vary, and weekends, overtime, and holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours. NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.
Benefits
- Accrued Paid Time Off
- Medical, Dental, Vision, and Life Insurance
- 401(k) Plan
- Employee Referral Program
- Paid Travel Time
- Daily Vehicle Allowance
- Reimbursement for case related expenses
- Overnight Pay
- Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance
Responsibilities
- Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.
- Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
- Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion
- Develop and execute pre-surveillance planning tailored to each location and case
- Record and document investigative findings through video and detailed written reports
- Capture subjects in a variety of environments, such as public spaces, events, and workplaces
- Submit comprehensive reports and video evidence within required timeframes
- Communicate consistently with team leaders regarding positions, observations, and tactical strategy
- Utilize digital surveillance equipment, web-based technology, and investigative software
- Maintain confidentiality and professionalism while representing Command Investigations
- Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations
Requirements
- Required equipment, including but not limited to:
- Reliable vehicle with legal dark tint
- Smartphone
- Laptop with Microsoft Word
- Digital camcorder with date/time stamp and upload capability
- Covert camera of choice
- Tripod/monopod
- SD cards if applicable
- maybe okay but spec says use
- for any list. Could flatten: list equipment items directly under Requirements. Could also include physical requirements as list items.
Let's flatten:
Requirements
- Reliable vehicle with legal dark tint
- Smartphone
- Laptop with Microsoft Word
- Digital camcorder with date/time stamp and upload capability
- Covert camera of choice
- Tripod/monopod
- SD cards if applicable
- Physical demands: ability to lift up to and including 25lbs/11.34kg on occasion; sit, stand, and/or walk for long periods; enter text/data via traditional keyboard; specific vision abilities (close, distance, peripheral, depth perception, focus adjustment); hearing, understanding, distinguishing speech and surrounding sounds.
Qualifications
- 0-1 years of experience required
- Must be 21 years of age or older
- Valid driver’s license with clean DMV record
- High school diploma or equivalent required; college degree preferred
- Computer skills including the ability to upload video and still images from a camera into an electronic system
- Must carry personal auto insurance with liability limits of 100k/300k/100k
- Proficient reading skills and ability to follow directions required
- Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi‑tasking skills
- Flexibility and effective time management are required
- Ability to work holidays, weekends, and overtime required
- Regular, predictable, and full attendance, as assigned, is an essential function of the job
- Willingness to travel and work the required schedule, starting as early as 3:00 AM
- Complete a Command Investigations, LLC employment application and submit to other pre‑employment tasks as required for employment
Skills
- Highly observant and detail‑oriented
- Strong sense of integrity, independence, and reliability
- Excellent judgment and situational awareness
- Adaptability to changing environments and case demands
- Self‑motivated professionals who can work autonomously
- Strong written and verbal communication skills
- Professional demeanor with a commitment to discretion and client confidentiality
- Eagerness to learn and grow within the investigative industry
under About the Role? The instruction: include a section ONLY when posting has real, specific content for it. The company description is substantive; but we don't have a heading like "About the Company". Could we put it under About the Role? Might be mixing. Better to add a section "About the Company" if we want to preserve that info. However the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but not limited to those. Could we add "About the Company"? It's not in the list but could be okay. However they said "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples; we could add others but maybe safer to stick to those. The company description may be considered "About the role"? Not exactly. Could we incorporate it into About the role paragraph? Might be okay to add a second paragraph under About the role describing the company. That would preserve info without new heading. Thus About the role section will have two paragraphs: first the motivational "Why You Will Love Working..." second the company description. Let's craft:
About the Role
Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
We must not include EEO statement. Remove that. Now ensure no duplicate lines. Check we haven't repeated any sentences. Now output only