Surveillance Investigator I - Entry Level

About the role

Description Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.

Responsibilities

• Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.
• Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
• Develop and execute pre-surveillance planning tailored to each location and case.
• Record and document investigative findings through video and detailed written reports.
• Submit comprehensive reports and video evidence within required timeframes.
• Communicate consistently with team leaders regarding positions, observations, and tactical strategy.
• Utilize digital surveillance equipment, web-based technology, and investigative software.
• Maintain confidentiality and professionalism while representing Command Investigations.
• Adhere to all legal and ethical requirements during surveillance operations.

Requirements

• Required equipment, including but not limited to: reliable vehicle with legal dark tint, smartphone, laptop with Microsoft Word, digital camcorder with date/time stamp and upload capability, covert camera of choice, tripod/monopod, SD cards if applicable.
• Highly observant and detail-oriented individuals.
• Strong sense of integrity, independence, and reliability.
• Excellent judgment and situational awareness.
• Adaptability to changing environments and case demands.
• Self-motivated professionals who can work autonomously.
• Strong written and verbal communication skills.
• Professional demeanor with a commitment to discretion and client confidentiality.
• Eagerness to learn and grow within the investigative industry.

What We Are Looking For

• Highest level of integrity, independence, and reliability.
• Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills.
• Flexibility and effective time management are required.
• Ability to work holidays, weekends, and overtime required.
• Regular, predictable, and full attendance, as assigned, is an essential function of the job.
• Willingness to travel and work the required schedule, starting as early as 3:00 AM.

Physical Requirements

• The employee will be required to sit, stand, and/or walk for long periods at a time.
• The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard.
• Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

About Command Investigations

Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.

Benefits

• Accrued Paid Time Off
• Medical, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Referral Program
• Paid Travel Time
• Daily Vehicle Allowance
• Reimbursement for case related expenses
• Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance.

Pay

$20-$25 per hour (depending on state)

Schedule

This is not a 9-5 job. Days of the week vary, and weekends, overtime, and Holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours.

Location

On the Road with potential overnight stays when necessary

Growth Opportunities

• Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.

Equal Opportunity Employer

Command Investigations, LLC is an Equal Opportunity Employer.