Surveillance Investigator - Glendale, CA

About the role

The Interviews Team is excited to welcome an entry-level Field Investigator to our growing team. As a Field Specialist, you’ll work on a wide range of insurance investigations including workers’ compensation, suspected fraud, and liability claims while delivering thorough, high-quality results for our clients.

Responsibilities

• Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
• Review all case materials prior to conducting investigative activity
• Document signings and retrieval via home visits
• Daily submission of updates regarding work performed on each case
• Preparing and dictating investigation reports

Requirements

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Valid driver’s license and vehicle with good driving record
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

Qualifications

Preferred Qualifications/Experience:

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Bi-lingual in Spanish and English
• Customer service experience

Skills

None specifically listed in the job description.

Benefits

Full-Time Benefits:

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Life Insurance
• Supplemental Health Benefits
• Flexible Spending Accounts
• 401K with Company Match

Pay

Compensation: $20 - $24/hour, paid weekly

Schedule

Reports To: Regional Manager