Surveillance Investigator

About the role

Alpine Intel, headquartered in Charlotte, North Carolina, provides high‑quality insurance‑related investigations nationwide across multiple brands. The company seeks candidates with a passion for problem solving to perform investigations of workers compensation claims, liability investigations, multi‑line insurance claims, criminal and civil background checks, and other investigative tasks, often involving stationary and mobile video surveillance.

Responsibilities

• Thoroughly complete assigned surveillance cases.
• Testify to collected facts in hearings or courts of law as needed.
• Assist other investigators on challenging cases.
• Make sound judgments during investigations and provide handling recommendations.
• Submit updates, evidence, and reports in a timely manner.
• Upload surveillance video upon completion of daily investigations.
• Work early hours, long days, and travel to surrounding areas as required.

Qualifications

• Self‑motivated, determined, and intuitive with strong initiative and work ethic.
• Ability to identify critical issues quickly and accurately.
• Demonstrated observational, organizational, and listening skills.
• Excellent oral and written communication.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends, holidays, and possible evenings.
• Own a reliable computer (preferably a laptop) with high‑speed internet, scanner or fax.
• Strong computer and internet skills; proficient with a digital camera.
• Reliable transportation and a valid driver’s license (driving record required upon hire).
• Pass an extensive background check and a drug test (unless documented medical treatment).
• College degree preferred.
• At least one year of private investigation experience is strongly encouraged.

Training

The Robison Group provides remote and/or in‑classroom training to ensure individuals are set up for success before moving into their roles.

Compensation & Reimbursements

• Paid travel time.
• Reimbursement for mileage, tolls, and other per‑diem items.
• Hourly rate commensurate with education and experience.