Surveillance Investigator

Full-time, non-exempt position based in New Bedford, MA. Billable hours with paid training to launch your career in fraud investigation and real-world surveillance.

Pay

• Hourly rate: $20–$26 (commensurate with experience and performance)
• Weekly payroll
• Travel commute time compensated at 100% of regular hourly rate after standard commute deduction
• Mileage reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid administrative time (report writing, etc.) at regular hourly rate
• Paid training at regular hourly rate

Benefits

• Paid time off and paid holidays
• Health, dental, and vision insurance
• Employer-paid life insurance
• Supplemental health benefits
• Flexible spending accounts
• 401K with company match

About Us

Frasco is a family-owned, full-service investigation company with 60 years in business, hundreds of investigators, and regional offices nationwide. Our culture is built on integrity, innovation, and excellence, fostering a supportive, collaborative environment where every individual is valued. We are committed to diversity and inclusion and encourage applications from all backgrounds.

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Requirements

• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily

Qualifications and Equipment

• Valid driver’s license with good driving record
• Minimum auto insurance coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle (tinted windows preferred)
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
• Windows 11 or greater required (8+ GB RAM preferred) or Mac OSX 13 or greater for iMac

Preferred Experience

• High school diploma or associate’s degree in criminal justice or related field
• Military background, insurance, or investigations experience