Surveillance Investigator

Location: Madison, WI. Employment type: Full‑time, billable hours, non‑exempt.

About Us

Frasco has been in business for 60 years as a family‑owned full‑service investigation company with hundreds of investigators and regional offices nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds.

Compensation

• Hourly Rate: $22 – $28 per hour (weekly pay), commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 100 % of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.55 per mile for all portal‑to‑portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate

Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401(k) with Company Match

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Requirements

• Wisconsin private investigator license is necessary to begin employment
• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self‑starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily

Qualifications and Equipment

• Valid driver’s license with good driving record
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, approved video software, and internet connectivity
• Windows 11 or greater required, with 8 + GB of RAM preferred
• Mac OSX 13 or greater required for iMac

Preferred Experience

• High school diploma or associate’s degree in criminal justice or related field
• Military background; insurance or investigations experience

Schedule

Flexible schedule, including nights, weekends, and holidays.