Surveillance Agent - FT

Initial Placement & Benefits

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.

Pay

Paid time off is earned according to the local policy and increases with the length of employment.

Benefits

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Observes and reports any and all gaming violations and/or thefts of company property
• Operates monitor room equipment, including basic computer functions
• Participates in court actions relating to gaming violations
• Learns and uses two card count systems
• Learns all games in use and all procedures and cheating indicators of such games
• Writes proper reports as needed in a timely manner
• Responds to surveillance supervision and gaming control requests
• Responds to requests of all other departments when necessary

Requirements

• Must be at least 21 years of age
• High school diploma or equivalent required
• Ability to perform basic mathematical and computer functions
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Able to move around all work areas
• Able to work all shifts- (all agents rotate shifts rotate approximately every six months, or as determined by department management)
• Able to work in low light conditions
• Able to multi-task
• Able to abide by a non-fraternization policy and confidentiality agreement
• Knowledge of different table games
• Able to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision

Qualifications

• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations
• Must successfully complete TiPS training
• Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier