Surveillance Agent (36513)

Responsibilities

• Monitors the Casino and associated areas, including guests and employees via closed-circuit television and direct observation to ensure compliance with law, regulations, policies, and procedures.
• Reports any irregularities to a Supervisor.
• Documents illegal activities with video tape, written statements, and other evidence to assist in investigations.
• Interacts with Casino management, law enforcement, and other regulatory agencies as required.
• Stays current with information on known cheaters, counters, and scams, as well as employees engaging in illegal or internal control violations.

Requirements

• High School Diploma or G.E.D.
• Minimum six to twelve months related experience in a gaming environment.
• Knowledge of criminal offenses and regulations concerning tribal and federal gaming licensing requirements and procedures.
• Must have knowledge of all casino games, dealing procedures, counting methods, cheating techniques, and internal controls.

Working Conditions

• Must be able to stand, move, and work throughout the office area and properties, including walking up to 1 mile, climbing stairs, and sitting at a desk/workstation for the duration of the shift.
• May be subjected to a smoke-filled environment.
• The noise level in the work environment is usually moderate but may escalate in the casino environment.
• Must be able to grasp, bend, lift, and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis.
• Requires sufficient dexterity of hand to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.