Surgical Services Nurse Manager - Zeeland & Grand Haven Center

About Zeeland Hospital

Since 1921, we have delivered care that’s advanced, yet makes you feel at home. With our help, the Ottawa and Allegan county communities can work toward a lifetime of good health. We have earned state and national recognition for safety, quality, and patient experience and are a Level III trauma center.

About The Unit

Zeeland Hospital Surgical Services has three operating rooms, one c-section room, and two endoscopy procedure rooms. We provide outpatient and inpatient care to the hospital and our community. The Grand Haven Ambulatory Surgical Center is a 1 operating room and 1 Endoscopy suite facility. We have 6 pre/post endoscopy rooms, 12 Pre/post OR rooms and 8 PACU bays. Our outpatient surgical center has Endoscopies, such as Esophagogastroduodenoscopies, and Colonoscopies. We also have services with orthopedic, ENT, general surgery, pain, and gynecological. This outpatient surgical center does not have a hospital attached all the surgeries are outpatient. We do not have weekend or night hours.

About This Unit

The Surgical Service Nurse Manager assumes 24-hour accountability for managing, supervising, and coordinating the operational and financial effectiveness and efficiency of the nursing services/ unit of the hospital. Develops policies, procedures and processes in coordination with other leaders to ensure the highest quality services are provided at all times to all customers. Assures presence of a supportive and healthy work environment that promotes retention and embraces diversity.

Key Responsibilities

• Assumes day-to-day accountability for the delivery of quality services by direct supervision of assigned staff and interdisciplinary collaboration.
• Evaluates nursing care and completes rounds to ensure that nursing care is carried out in accordance with regulatory, accrediting and professional practice standards, the philosophy, policies and procedures for the Nursing Division and organization.
• Ensures practice is in accordance with the Michigan Public Health Code.
• Develops interdisciplinary relationships to support improvements in care delivery, patient, staff and physician satisfaction.
• Collaborates with director of nursing, nurses and patient care staff, physicians, and other departments to develop, implement, and evaluate programs and services that support patient care delivery in assigned area.
• This includes effective utilization of workforce, facilities and equipment.
• Participates, facilitates staff involvement and integrates advocacy in the development and review of policies, procedures, programs, and guidelines based on evidence based practice, research findings, and Corewell Health quality outcomes.
• Provides information to senior leadership on the implication of policies, procedures and programs being formulated and recommends specific action.
• Affords assistance in planning, preparing, implementing, monitoring assigned areas' operational and capital budget to ensure sound fiscal management consistent with the goals of Corewell Health.
• Collaborates with director and manager of nursing quality to develop and maintain quality monitoring system to continuously monitor and measure the quality, safety and outcomes of nursing services for assigned area.
• Develops and implements unit quality indicators to evaluate unit performance, staff performance, level of practice for specific patient populations and develops and implements improvement plans to correct variances.
• Participates in and/or facilitates interdisciplinary performance initiatives.
• Formulates decisions and actions based on ethical principles, using the ANA Code of Ethics for Nurses to guide practice.
• Evaluates and advocates for privacy, confidentiality, and security of patient, staff and organization data.
• Creates a climate of effective communication and respect for diversity in all interactions.
• Facilitates an environment of caring and collaborative relationships among disciplines and departments.
• Collaborates with director, peers and staff to create and execute a vision for change that mobilizes, encourages, and unifies interprofessional and practice group teams.
• Develops, maintains, and evaluates a professional practice environment that empowers and supports staff participation by encouraging shared decision-making, accountability, and autonomy in nursing practice.
• Serves as a role model, mentor, and expert to staff, colleagues and students.
• Encourages an environment supportive of nursing research.
• Supports an environment that promotes evidence-based, clinically effective, nurse-sensitive patient outcomes and other health care outcomes for assigned area.
• Assists in the identification of trends and competencies in nursing practice.
• Manages the activities of professional and support staff.
• Provides direction and support to subordinate staff to ensure effectiveness and efficiency.
• Carries out supervisory responsibilities in accordance with the departmental policies, organization philosophy and applicable laws.

Responsibilities

• Interviews, hires, trains and develops employees.
• Plans and assigns work.
• Applies performance appraisals.
• Disciplines and rewards employees.
• Addresses complaints and resolves problems.
• Initiates personnel actions.

Qualifications

• Required: Bachelor's Degree Nursing.
• Preferred: Master's Degree nursing, healthcare administration, business administration or related field.
• Required: 2 years of relevant experience related clinical nursing experience.
• Required: 1 year of relevant experience supervisory experience.
• Required: Registered Nurse (RN) - State of Michigan.
• Upon Hire required: Basic Life Support (BLS) - AHA American Heart Association 90 Days required OrBasic Life Support (BLS) - ARC American Red Cross 90 Days required.
• Specialty Certification - Refer to Job Summary for more information required.
• Adv Cardiovascular Life Support (ACLS) - AHA American Heart Association Cardiovascular Recovery Unit (CVRU)Interventional Radiology (West) Regional Surgical Services; ED Nurse Manager: Gerber, Ludington, Pennock; Med/Surg/ICU manager: Gerber, Ludington;Regional Nurse Managers: Pennock; CHS-n/for ACLS 90 Days requiredPediatric Adv Life Support (PALS) - AHA American Heart Association Regional Surgical Services 90 Days preferred.

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings.