Surgical Scheduling Coordinator - Main OR - F/T with Benefits Day

About the role

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

• Schedules procedures based on surgeons' active privileges and monitors daily for changes.
• Selects patients from the MPI in Epic to schedule procedure(s) based on the established protocols in collaboration with the surgeon's office.
• Schedules PAT appointments according to the surgery.
• Provides and updates surgeon's office with detailed information by fax or telephone regarding patient's status for surgery.
• Responsible for documentation in the EMR of all special requests from the surgical office that are required for the procedure.
• Notifies and documents other departments and/or companies to arrange for specific services required for the procedure.
• Obtains pertinent background and medical history that is appropriate for the procedure to be scheduled.
• Communicates Surgeon's block schedule and updates/manages block releases.
• Makes recommendations to team lead regarding schedule and block changes to increase scheduling efficiencies.
• Prepares daily OR schedule and confirms all cases for final schedule publication.
• Collaborates with OR leadership regarding surgeon requests.
• Continuously reviews and adjusts OR schedule on a daily basis to ensure maximum utilization.
• Performs the Fax Manager functions according to the procedure.
• Assigned to the OR Charge Desk as scheduled or required with specific tasks to include:
  • Performs administrative tasks to support the daily operations of the Operating Room as directed by Charge Nurse.
  • Manages the Epic snapboard schedule in tandem with the Charge Nurse; noting all changes and updates made to the schedule.
  • Manages and documents all case cancellations.
  • Manages and communicates all vendors needed to support surgical cases.
  • Acts as a liaison between OR clinical staff, surgeons, and ancillary departments.
  • Assists in the preparation of unit-based documents and other clerical documentation.
  • Performs environmental rounds to ensure a safe and risk-free environment with follow-up on identified issues to completion.
  • Assists when necessary in emergency situations.
• Attends department-specific staff training and meetings to keep abreast of changes in the department and medical center.
• Displays cooperative interactions in and outside of the department.
• Performs a broad range of assignments with efficiency and accuracy and in a positive manner.
• Adheres to HMH's Organizational and Managerial competencies and standards of behavior.

Requirements

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs is required.
• Two (2) years in hospital registration and/or scheduling with experience in a medical setting is required.
• Excellent communication and customer service skills required.
• Strong computer skills including proficiency with Microsoft Office or Google Software is required.

Qualifications

• Associates Degree or higher is preferred.
• Knowledge of medical terminology is preferred.
• Familiarity with Epic OpTime preferred.
• Typing (35 wpm is preferred).

Pay

Minimum rate of $20.64 hourly. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on labor market data, experience, education and certifications, skills, geographic location, internal equity, and budget or grant funding.

Benefits

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.