Surgical Scheduler - OB/GYN - Center City - Full-Time Days

Number of positions: 1

Worker type: Regular Employee

Entity: Jefferson University Physicians

Location: 833 Chestnut Street, Philadelphia, Pennsylvania, USA

About the role

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information, including obtaining prior authorizations (inpatient and outpatient) and referral information, ensuring all necessary approvals are in place prior to the scheduled surgical procedure.
• Completes pre‑procedure phone calls and confirms appointment times with patients via telephone.
• Provides patients with all necessary pre‑operative instructions.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.
• Performs other duties as requested or assigned.

Requirements

• High School Diploma or GED
• Excellent communication skills
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors
• Ability to process and interpret data
• Ability to multitask while managing a time‑sensitive workload

Qualifications

Physical demands: lift and carry 25 lbs; frequent sitting/standing; frequent keyboard use; patient care providers may be required to perform activities specific to the role including kneeling, bending, squatting, and performing CPR.

Benefits

Jefferson offers a comprehensive package of benefits for full‑time and part‑time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short‑ and long‑term disability, flexible spending accounts, retirement plans, tuition assistance, and voluntary benefits providing group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full‑time service or two years of part‑time service. All colleagues, including those who work less than part‑time (per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Schedule

Work shift: Day (Workday), United States of America.