Surgical Scheduler | Full-Time - Plymouth Meeting, PA
for each section heading. Use - for any list of duties/requirements/benefits, and
for prose.
We need to ensure we don't include filler like "commensurate with experience". Not present.
We need to remove cookie/navigation/legal/EEO etc. The posting includes some boilerplate like "Recruitment Process Safety:" etc. That's likely boilerplate; we should remove it. Also "Engineered by BrightMove © 2026" etc. Remove.
Also "Ready to take the next step? Apply today..." is application instruction; remove.
Also "Required Skills" maybe duplicate of Minimum Qualifications; but we can still include as Skills section.
We need to decide what goes where.
Let's extract substantive sections:
About the role: Could combine the initial description and why join? The "About the role" maybe includes the description of role and why join. We'll put:
Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA. In this role, you’ll support various administrative functions for the surgical scheduling team. This is a Full-Time opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
Then maybe a separate paragraph for why join? Could be part of About the role or separate Benefits. But Benefits section is for compensation and benefits. The "Why Join Wills Eye" includes benefits and other aspects. We'll treat that as Benefits section.
Responsibilities: list from Key Responsibilities.
Requirements: Minimum Qualifications.
Qualifications: Preferred Qualifications.
Skills: Required Skills (list).
Benefits: from "We Offer Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance, paid time off, and employer assistance programs (EAPs) Opportunities for training, certification, and career growth A collaborative, mission-driven clinical environment Access to advanced technology and specialized care teams". Also maybe include the earlier "In this role, you’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction." That's more about role, not benefits. Could be part of About the role.
We need to preserve all substantive info; we can't omit that. So we should include that description somewhere. Perhaps under About the role after the initial paragraph.
Thus About the role could have multiple paragraphs: first paragraph about hiring, second paragraph about role details (support team, manage pre-surgical readiness, etc). Then maybe a paragraph about why join? But that is benefits.
Let's structure:
About the role
Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA. In this role, you’ll support various administrative functions for the surgical scheduling team. This is a Full-Time opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
You’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.
Responsibilities
- Gathers and reviews all relevant demographic information and insurance documentation to ensure correct reimbursement is obtained for rendered services/procedures
- Confirms accuracy of all patient demographics prior to surgery
- Verifies active insurance coverage and processes prior authorizations for surgical procedures at least 2 weeks prior to surgery date
- Works with department BOS (Business Office Specialist) to ensure all self-pay/specialty lens and out of pocket expenses are collected at least 2 weeks prior to surgery date
- Alerts management of any issues with prior authorization or prepayments
- Alerts management of any no show fees to be collected prior to rescheduling surgery
- Responds to phone calls from patients, physicians, medical staff and coworkers to determine the urgency of the situation and then suggests appropriate handling based on work flow
Requirements
- High School Diploma or equivalent
- Knowledge of medical records administration
- Excellent customer service skills and strong attention to detail
- Strong ability to communicate effectively with staff, physicians, patients, and their families
Qualifications
- 1-3 years of previous surgical scheduling experience
- 1-3 years of related healthcare, registration, physicians, patients, and their families
Skills
- High School Diploma or equivalent
- Knowledge of medical records administration
- Excellent customer service skills and strong attention to detail
- Strong ability to communicate effectively with staff, physicians, patients, and their families
But note Skills duplicates Requirements; but we must preserve all substantive info. The posting had "Required Skills" list same as Minimum Qualifications. We could keep Skills section as that list. It's okay if duplicate.
Benefits
- Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance, paid time off, and employer assistance programs (EAPs)
- Opportunities for training, certification, and career growth
- A collaborative, mission-driven clinical environment
- Access to advanced technology and specialized care teams
We should also include the location? Not required as heading; could be in About the role paragraph? The location is Plymouth Meeting, PA, 19462. Might be considered metadata; we could include in About the role paragraph after hiring sentence. But we already have location in first sentence? We didn't include location. We should preserve location. Let's add location in first paragraph: "Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA." Already includes location. Good.
We also need to include the Full-Time nature; we have that.
We also need to include the "Other Location Description" maybe not needed.
We need to ensure we didn't include any boilerplate like "Recruitment Process Safety", "Engineered by BrightMove", "Ready to take the next step? Apply today", etc. We removed.
Check for any other substantive info: The "About Wills Eye Hospital" paragraph: "Wills Eye Hospital is a world-renowned leader in ophthalmology, ranked among the top eye hospitals in the nation by U.S. News & World Report. Established in 1832, Wills Eye is one of the oldest and most respected eye care institutions in the world. Each year, our team provides specialized care to more than 250,000 patients, ranging from routine eye conditions to complex, sight-threatening diseases. Through advanced surgical capabilities, innovative research, and a commitment to clinical excellence, we continue to shape the future of vision care."
This is substantive; we should include it. Where? Could be under About the role or maybe a separate section like "About Wills Eye Hospital". But allowed headings list includes About the role only. However we could incorporate it into About the role as additional paragraph. That would preserve info.
Thus About the role will have three paragraphs: hiring + location + full-time; role details; about Wills Eye Hospital.
Let's craft:
About the role
Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA. This is a Full-Time opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
You’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.
Wills Eye Hospital is a world-renowned leader in ophthalmology, ranked among the top eye hospitals in the nation by U.S. News & World Report. Established in 1832, Wills Eye is one of the oldest and most respected eye care institutions in the world. Each year, our team provides specialized care to more than 250,000 patients, ranging from routine eye conditions to complex, sight-threatening diseases. Through advanced surgical capabilities, innovative research, and a commitment to clinical excellence, we continue to shape the future of vision care.
Now Responsibilities as above.
Requirements as Minimum Qualifications.
Qualifications as Preferred Qualifications.
Skills as Required Skills (list). Might be duplicate but okay.
Benefits as above.
We must not include Pay or Schedule.
Now ensure we haven't missed any substantive info: The "What You Bring" paragraph: "You may be a strong fit for this role if you are detail-oriented, patient-focused, and comfortable in a clinical setting. You enjoy working as part of a team
for prose. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to remove cookie/navigation/legal/EEO etc. The posting includes some boilerplate like "Recruitment Process Safety:" etc. That's likely boilerplate; we should remove it. Also "Engineered by BrightMove © 2026" etc. Remove. Also "Ready to take the next step? Apply today..." is application instruction; remove. Also "Required Skills" maybe duplicate of Minimum Qualifications; but we can still include as Skills section. We need to decide what goes where. Let's extract substantive sections: About the role: Could combine the initial description and why join? The "About the role" maybe includes the description of role and why join. We'll put:
Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA. In this role, you’ll support various administrative functions for the surgical scheduling team. This is a Full-Time opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
Then maybe a separate paragraph for why join? Could be part of About the role or separate Benefits. But Benefits section is for compensation and benefits. The "Why Join Wills Eye" includes benefits and other aspects. We'll treat that as Benefits section. Responsibilities: list from Key Responsibilities. Requirements: Minimum Qualifications. Qualifications: Preferred Qualifications. Skills: Required Skills (list). Benefits: from "We Offer Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance, paid time off, and employer assistance programs (EAPs) Opportunities for training, certification, and career growth A collaborative, mission-driven clinical environment Access to advanced technology and specialized care teams". Also maybe include the earlier "In this role, you’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction." That's more about role, not benefits. Could be part of About the role. We need to preserve all substantive info; we can't omit that. So we should include that description somewhere. Perhaps under About the role after the initial paragraph. Thus About the role could have multiple paragraphs: first paragraph about hiring, second paragraph about role details (support team, manage pre-surgical readiness, etc). Then maybe a paragraph about why join? But that is benefits. Let's structure:About the role
Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA. In this role, you’ll support various administrative functions for the surgical scheduling team. This is a Full-Time opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
You’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.
Responsibilities
- Gathers and reviews all relevant demographic information and insurance documentation to ensure correct reimbursement is obtained for rendered services/procedures
- Confirms accuracy of all patient demographics prior to surgery
- Verifies active insurance coverage and processes prior authorizations for surgical procedures at least 2 weeks prior to surgery date
- Works with department BOS (Business Office Specialist) to ensure all self-pay/specialty lens and out of pocket expenses are collected at least 2 weeks prior to surgery date
- Alerts management of any issues with prior authorization or prepayments
- Alerts management of any no show fees to be collected prior to rescheduling surgery
- Responds to phone calls from patients, physicians, medical staff and coworkers to determine the urgency of the situation and then suggests appropriate handling based on work flow
Requirements
- High School Diploma or equivalent
- Knowledge of medical records administration
- Excellent customer service skills and strong attention to detail
- Strong ability to communicate effectively with staff, physicians, patients, and their families
Qualifications
- 1-3 years of previous surgical scheduling experience
- 1-3 years of related healthcare, registration, physicians, patients, and their families
Skills
- High School Diploma or equivalent
- Knowledge of medical records administration
- Excellent customer service skills and strong attention to detail
- Strong ability to communicate effectively with staff, physicians, patients, and their families
Benefits
- Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance, paid time off, and employer assistance programs (EAPs)
- Opportunities for training, certification, and career growth
- A collaborative, mission-driven clinical environment
- Access to advanced technology and specialized care teams
About the role
Wills Eye Hospital is hiring a Surgical Scheduler in Plymouth Meeting, PA. This is a Full-Time opportunity for someone who wants to own the patient’s journey to surgery and make sure nothing falls through the cracks.
You’ll support the surgical scheduling team while helping deliver high-quality ophthalmic care. You’ll manage the entire pre-surgical readiness process and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.
Wills Eye Hospital is a world-renowned leader in ophthalmology, ranked among the top eye hospitals in the nation by U.S. News & World Report. Established in 1832, Wills Eye is one of the oldest and most respected eye care institutions in the world. Each year, our team provides specialized care to more than 250,000 patients, ranging from routine eye conditions to complex, sight-threatening diseases. Through advanced surgical capabilities, innovative research, and a commitment to clinical excellence, we continue to shape the future of vision care.
Now Responsibilities as above. Requirements as Minimum Qualifications. Qualifications as Preferred Qualifications. Skills as Required Skills (list). Might be duplicate but okay. Benefits as above. We must not include Pay or Schedule. Now ensure we haven't missed any substantive info: The "What You Bring" paragraph: "You may be a strong fit for this role if you are detail-oriented, patient-focused, and comfortable in a clinical setting. You enjoy working as part of a team