Surgical Scheduler

About The Role

The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by the physician; including ensuring that all patient demographic information is obtained correctly at the time of the surgery. These services include surgery scheduling at various hospitals and surgical centers. The Surgery Scheduler serves as a liaison between the hospital, patient and physician.

What You’ll Be Doing

• Schedule patients accurately and efficiently for any and all surgical procedures requested by physicians.
• This includes scheduling pre- and post-operative appointments and testing as well as obtaining medical clearances, etc.
• Provide patients with all necessary information regarding their procedure, including special diet or preparation instructions, general insurance information, surgery and appointment dates, arrival times, and locations, through verbal, written and/or electronic communication.
• This may also include the use of interpreter services or making other arrangements as needed.
• Communicate effectively and in a friendly manner with patients, other staff and physicians as well as outside sources.
• Organize work for efficiency and problem solving as related to surgery scheduling and its impact on physicians and clinical office.
• Collaborate with other schedulers to maximize utilization and meet department goals.
• Serve as contact for hospitals, surgery centers and physicians regarding schedules, procedures, or concerns while sharing information and working with manager, supervisor, co-schedulers and physicians.
• Verify all demographic information including insurance entered into Medent as well as check patient's insurance has been queried for pre-certification, prior authorizations or referrals as needed for surgery.
• Maintain effective and accurate daily physician surgery schedules.
• Maintain knowledge about urological procedures and facility requirements.
• Represent U.S Urology Partners in a professional manner related to appearance, communication and the maintenance of patient confidentiality.

What We Expect From You

• High School Graduate or GED
• Minimum of three years surgery scheduling experience
• Medical Assistant Certification or Certified Nursing Assistant (Preferred)

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Physical Demands

• Reasonably accommodate individuals with disabilities to perform the essential functions.
• Stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
• Lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What We Are Offering You

• Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology Partners

• We are one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services.
• Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery.
• We were formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.

Salary Range

$15.00 - $22.00 / hour