Surgical Account Manager

About the role

The Surgical Account Manager will be responsible for exceeding revenue goals by clinically driving the adoption and utilization of navigation technology in surgical procedures. Individuals must possess the ability to foster strong client relationships to expand Elucent Medical’s market presence within facilities. Individuals will actively pursue new business opportunities through physician referrals, oncology program development, and collaboration with Area Directors.

Responsibilities

• Increase utilization of Elucent platform within hospitals and ambulatory surgery centers to meet or exceed sales quota in assigned territory.
• Demonstrate comprehensive knowledge of surgical navigation technology, related products, and surgical procedures.
• Exhibit strong business acumen to provide customers with accurate product information, clinical data, and business reviews that drive the adoption of surgical navigation solutions.
• Establish, cultivate, and maintain strong relationships with key customers, clinicians, decision makers, and key institutions.
• Expand business through training radiologists, surgeons, and staff on the Elucent platform.
• Build a robust referral network, KOL team, and Center of Excellence program within territory.
• Launch accounts post sale through providing education, training, and case support to allow the site to become successfully independent with continued support from their Surgical Account Manager.
• Provide ongoing product training and in servicing of platform with physicians, nurses, technicians, and navigators.
• Collaborate with Area Directors to identify referrals at other facilities that would benefit from Elucent Medical’s technology.
• Ensure that customers' expectations are met or exceeded by consistently delivering exceptional customer service and support.
• Work in partnership with the Director of Sales to develop and implement territory business plans designed to achieve sales quota in territory.
• Complete all assigned continuous education learning modules and business logistics training courses (Salesforce, SLACK, Aquity MD, Reimbursement/ROI calculator).
• Utilize these tools to grow sales in respective territories.

Qualifications

• Bachelor's degree in a related field (e.g., life sciences, business, healthcare management).
• Proven track record in 2-3 years business-to-business sales.
• Operating Room And Medical Sales Experience Preferred.

Skills

• A deep understanding of surgical navigation technology and its applications.
• Ability to work independently and collaboratively in a fast-paced, high travel environment to drive sales.
• Willingness to travel as needed to meet with clients and attend industry events.
• Self- starter. Solutions driven mindset to surpass quota.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to manage schedule effectively including high travel.
• Identify and communicate opportunities for improvement and innovation.
• Efficient with high-tech medical technology, including familiarity with standard business software platforms.

Benefits, Culture & Work Environment

Elucent Medical provides comprehensive benefits including comprehensive health insurance, a generous retirement savings plan with company matching, flexible work arrangements, generous paid time off, and ongoing professional development opportunities, ensuring a fulfilling and balanced work life. Fulltime Employees are provided: 401(k) 401(k) matching (4%), Dental insurance, Health insurance, Vision insurance, Paid Holidays, Paid Vacation Days, Paid Sick Days, Short Term Disability, Long Term Disability, Life Insurance, Pet Insurance, Employee Assistance Programs.

EEO Statement

Elucent Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.