Surgery Scheduler - Pulmonology Clinic

Essential Responsibilities

• Captures and coordinates the scheduling of all surgeries, considering factors like preferred date, surgery priority, and duration.
• Maintains a physical 7-day surgery schedule to safeguard against computer downtime.
• Notifies relevant parties of any necessary schedule changes.
• Prints and distributes daily surgery schedules as needed.
• Manages extensive customer relations by coordinating schedules with physicians.
• Utilizes the Patient Electronic Medical Record system to compile and report data and statistics.
• Ensures efficient operation of the Surgical Department by monitoring quality assurance statistics and creating daily reports.
• Verifies physician orders and attaches them to patient medical records to ensure appropriate care.
• Communicates professionally with physicians and office staff to ensure proper documentation.
• Works collaboratively with nursing and ancillary departments to foster a team-oriented environment.
• Reports potential patient safety issues using occurrence reporting systems and assists in their resolution.
• Assists in addressing patient concerns in a professional manner.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in surgery scheduling required.
• No additional licenses, certifications, or registrations required.
• Advanced communication skills, ability to manage multiple priorities, and calm communication under stress.
• Knowledge of surgery scheduling systems and advanced computer skills with familiarity in electronic medical record systems.
• Ability to establish and maintain long-term customer relationships, build trust, and respect through consistent performance.
• Effective collaboration with colleagues, patients, and external parties.
• Comprehensive understanding of organizational policies, procedures, and systems.