Surgery Scheduler

Surgery Scheduler

Texas Ear, Nose & Throat Specialists is seeking a Surgery Scheduler to join our team. We offer competitive salary, medical, dental, vision, long-term disability, life insurance, FSA, HSA, matching 401k, and tuition reimbursement.

Key Functions

• Obtains and documents verification of patient benefits to include network participation status, patient out-of-pocket expenses, and exclusions.
• Provides financial counseling to patients to include cost estimates, payment terms, collection of payment, and any barriers related to financial clearance.
• Works collaboratively with providers, clinic staff, and the CBO team to ensure all financial clearance requirements are met.
• Surgical Planning and Coordination: Coordinate all aspects of surgical procedures, including scheduling surgery dates, and pre-operative assessments.
• Physician Liaison: Collaborate closely with ENT physicians and other healthcare providers to facilitate seamless coordination of patient care, ensuring that all parties are informed and prepared for surgical procedures.
• Resource Management: Coordinate with hospital or surgical center staff to secure operating room availability, necessary equipment, and other resources required for surgical procedures, optimizing efficiency and minimizing delays.
• Reviews medical policies to ensure documentation guidelines are met.
• Obtains pre-authorizations timely and documents reference/authorization numbers.
• Accurately documents all communication.

Requirements

• Experience with computer-based software (eClinicalWorks experience preferred in addition to Microsoft Word and Excel).
• Three years of experience in healthcare, insurance, or related field preferred.

Benefits

• Competitive salary
• Medical, dental, vision, long-term disability, life insurance
• FSA, HSA, matching 401k
• Tuition reimbursement program

Qualifications

• High school diploma or equivalent.
• Experience in healthcare, insurance, or related field preferred.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite.