Surgery Center Coordinator/Injection Scheduler

Responsibilities

• Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
• Prepare patient medical charts, including history & physical, clinic notes, labs, or radiology reports.
• Order supplies and forms.
• Review existing patient personal and insurance information for accuracy and completeness.
• Register new patients by obtaining personal demographics, insurance information, verifying insurance eligibility, and collection of payments.
• Enter case history into electronic medical record and audit completed medical record for uniform chart order.
• File completed medical records.
• Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
• Search appointment schedules for the physician, location, date, and time that most closely meet the patient’s needs.
• Schedule and confirm patient appointments.
• Work with physician teams and/or triage patient issues to determine the need for same day appointments.
• Cooky interpreter for deaf or non-English speaking patients.
• Follow all appointment scheduling protocols established by the physician teams.
• Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
• Identify and communicate errors on patient accounts to departments or members of management.
• Maintain confidentiality for all written and verbal patient communications.
• Print surgery schedule and distribute.

Qualifications

• High school diploma or equivalent.
• One year of experience in a healthcare setting preferred.
• Experience with electronic medical records systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Knowledge of insurance claims processing and verification.

Benefits

Summit offers a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan.

Pay

The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle.

Schedule

Monday - Friday with variable start times between 5:30 - 8:00 AM (subject to change).