Surgery Associate (Outpatient) - Full Time - Day Shift

About Us

St. Helena Hospital, located in one of the most beautiful regions in the United States, was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department, and medical offices with centers of excellence in specialty care, including the Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center, and Behavioral Health units. Situated in the heart of Napa Valley, St. Helena offers an unsurpassed quality of life with outdoor adventures, luxurious spas, popular restaurants, and easy access to San Francisco or the coast.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven by one mission: living God's love by inspiring health, wholeness, and hope.

About the Role

Schedules, confirms, and maintains patient diagnostic appointments, surgeries, and medical consultations for specific departments. Reviews and analyzes cancellations, double bookings, or changes in schedules. Ensures service payment by verifying benefits with insurance companies and discussing financing options.

Responsibilities

• Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
• Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed, and begins necessary processes.
• Fills out paperwork to schedule appointments, including authorization numbers, coding, insurance card copies, demographic sheets, chart notes, patient instructions, and preoperative testing and procedure orders.
• Schedules patients for diagnostic tests based on physician orders.
• Schedules medical and cardiac clearance per physician orders.
• Sends completed surgery packets to surgery facilities and pre-op departments.
• Meets or calls surgery patients to inform them about procedure dates and facilities.
• Schedules patients for follow-up appointments, tests, and exams.
• Performs other job-related duties as assigned.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Medical assistant experience in an outpatient setting: Preferred
• Medical Assistant certification: Preferred
• Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred

Pay

The estimated base pay for this position is $25.00 to $31.84 per hour. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Schedule

Full-time regular, 8-hour shifts.