Surge Team Reset Merchandiser

Position Summary

To make a positive contribution and measurably impact grocery store sales by ensuring successful execution of KOMPASS schedules, special projects and Surge-team work in designated Kroger stores.

About the Role

Work with teams responsible for timely and accurate completion of grocery store section reset work. Support division’s merchandising efforts in a manner consistent with The Kroger Co. Mission and P.L. Marketing.

Responsibilities

• Read and understand plan-o-grams
• Collect plan-o-grams, new item tags and new item product and prepare work area in order to complete section reset
• Break down sections in an orderly manner to allow customers to shop other sections in that aisle
• Re-position shelving and place product according to updated schematic
• Clean up work area
• Complete forms and report section completion to Kroger and immediate supervisors
• Participate as a member of the team to facilitate the completion of all reset work and special projects as scheduled
• Help identify opportunities to increase sales of Kroger Corporate Brands with recommendations for new items, improved product placement, pricing/promotional opportunities and resolution for any supply/stocking issues
• Frequently communicate with Kroger store, zone and division management with status updates regarding ongoing special projects and/or grocery store resets
• Have working knowledge and be able to address any issues or questions related to surge-work and special projects
• May provide direction and supervision of a part-time team responsible for the resetting of grocery/HBC/GM sections according to a detailed plan
• Provide customer assistance and have a working knowledge of Kroger’s Customer 1st Strategy
• Support and be a resource to both P.L. Marketing and Kroger division personnel as needed
• Continue to gain expertise in all facets of the grocery industry, especially in product placement, KOMPASS, surge/temporary, facilities management and supply-chain/stocking
• Professionally and effectively represent P.L. Marketing to members of Kroger Management
• Comply with the guidelines established for KOMPASS employees, especially those regarding timeliness, productivity, teamwork, communication and clocking in/out guidelines

Requirements

• Legally operate a motor vehicle unassisted
• Remain standing and/or walking unassisted for several hours at a time
• Lift, push or pull 50 lbs. or more on a regular basis and occasionally up to 70 lbs.
• Continuous reach up and bend down, reach in all directions and have unlimited upper body mobility
• Lift and extend 30 lbs. above the head, sometimes repeatedly
• Have unlimited manual dexterity
• Tolerate exposure to extreme temperatures (0-90 degrees)

Skills

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships with Kroger store, zone and division employees and peers from other broker partners to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger store, zone and division personnel in a way that gives Kroger employees confidence in one’s intentions and those of the organization
• Coaching – providing timely guidance and feedback to surge/temporary team members to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
• Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees
• Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all parties involved
• Safety Awareness – identifying and correcting conditions that affect employee and customer safety; upholding safety standards
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed