Surety Account Manager II

Are you a surety professional who thrives at the intersection of client service, underwriting strategy, and operational execution? Join a high-performing team and take on a meaningful role managing and delivering surety bond solutions for many clients. This role is hybrid and can be located near an Aon office.

About the role

Aon is in the business of better decisions. We build decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one engaged team and we are passionate about helping our colleagues and clients succeed.

This position combines technical surety expertise with client advisory duties and meaningful market involvement. You will work directly with complex bonding programs, underwriting negotiations, and carrier relationships while acting as a trusted resource for clients and internal colleagues. The role also allows for broader influence through mentoring, participation in process improvement, and responsibility for critical compliance and underwriting workflows.

Responsibilities

• Work closely with clients, surety carriers, and internal collaborators to deliver bond programs with accuracy, compliance, and outstanding service.
• Take primary accountability in managing selected accounts with minimal supervision, exercising good judgment in routine and moderately complex client and market situations.
• Possess a working knowledge of surety bonds, including bond program structures, indemnity concepts, and market practices including accurate client interaction and advisement.
• Prepare and process various surety instruments, such as bid, final, miscellaneous, and court bonds, ensuring alignment with underwriting guidelines and client expectations.
• Collaborate with clients daily to meet their changing requirements, implementing Consents of Surety, Prequalification Letters, Riders, and other obligations required by clients in line with State rules.
• Determine necessary documents to complete issuance, including power-of-attorney, resident license, and others, ensuring attention to contractual, legal, and financial details.
• Prepare General Indemnity Agreements and bond applications, coordinating with and advising clients to acquire complete, accurate financial and corporate information for underwriting review.
• Maintain and support data accuracy and promote proactive oversight of bond programs in AonBondLink (ABL).
• Implement and ensure accurate, complete electronic bond files in AonBondLink (ABL), confirming and managing related client financial and underwriting records while following internal controls and audit requirements to prevent E&O.
• Manage countersignature requirements and related jurisdictional nuances to support compliant bond issuance across multiple states and territories.
• Provide technical surety mentorship and support to non-surety colleagues, helping interpret bond forms, indemnity requirements, and program structures for internal collaborators.
• Coordinate receipt and organization of pertinent client-related underwriting information (e.g., financial statements, work-in-progress schedules, bank information, organizational documents) to support timely carrier decisions.
• Verify that all bonds are issued within established surety lines of credit and brokerage authority, assisting in structuring and negotiating approvals for bond requests exceeding standard limits or outside delegated authority.
• May assist in onboarding, mentoring, and training internal team members.

Requirements

• Able to effectively interpret a variety of technical instructions involving abstract and concrete variables and apply them to client and bond-specific scenarios.
• Excellent organizational, time-management, and multi-tasking abilities, successfully managing various client and market requirements.
• Retain Notary Public certification.
• Maintain Power of Attorney appointments with major surety markets and exercise such authority responsibly and in accordance with internal controls.
• Proficient in all required technology platforms, including AonBondLink, Bridge, and Outlook.

Qualifications

• A Bachelor’s degree or equivalent experience is preferred.
• Maintain Notary Public designation.
• Hold the appropriate Producer license.

Benefits

• Comprehensive benefits package including 401(k) savings plan with employer contributions and an employee stock purchase plan.
• Consideration for long-term incentive awards at Aon’s discretion.
• Medical, dental, and vision insurance.
• Various types of leaves of absence, paid time off including 12 paid holidays, 15 days of paid vacation per year, and paid sick leave as provided under state and local laws.
• Short-term disability and optional long-term disability.
• Health savings account, health care, and dependent care reimbursement accounts.
• Employee and dependent life insurance and supplemental life and AD&D insurance.
• Optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.
• Two “Global Wellbeing Days” each year.

Eligibility for benefits is governed by the applicable plan documents and policies.

Pay

The salary range for this position (intended for U.S. applicants) is $73,830.00 - $96,025.00 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. The salary range reflected is based on a primary work location of New York, NY.