Supv- Operations - 2nd Shift Shipping

Position Responsibilities

• Supervise all Operations hourly personnel in accordance with policies and procedures, including coaching and counseling of personnel, time and attendance, and training.
• Communicate with other stakeholders and supervisors to ensure smooth transitions including but not limited to production changes, procedure updates, and transfers.
• Mentor department staff and motivate Operations personnel to safely meet or exceed production throughput goals.
• Meet and address safety requirements for all facility personnel, including authorization of equipment operation, and train/enforce EHS standards.
• Responsible for driving inventory accuracy within assigned departments and throughout the Distribution Center.
• Proactively review (observe & audit) practices to ensure correct and quality workmanship and process flow. Diagnose any potential areas needing improvement and identify and implement process improvements to increase productivity.
• Responsible for achieving dashboard productivity & quality goals.
• Occasionally interface with internal and external customers to resolve quality, inventory, and order accuracy issues.
• Responsible for achieving continuous improvement in productivity and labor costs by setting expectations, providing feedback, establishing improved processes, and driving change.
• Cook up the movement of employees throughout the warehouse to achieve service and cost objectives.
• Manage special projects, such as breakdowns, show teams, RTVs, store closures, and destruction.
• Manage the clear communication flow of information including daily objectives, updates, and other pertinent information to employees on a continual basis, including start-up meetings and all employee meetings.

POSITION REQUIREMENTS

• Bachelor’s Degree required or equivalent experience.
• Minimum of 2 years of people management experience required.
• 2 years of experience working with a WMS or ERP system, SAP is a plus.
• Must be flexible, organized, detail-oriented, and a change agent with the ability to multi-task.
• Extremely strong team leadership and cross-functional communication skills.
• Excellent analytical skills.
• Able to work under pressure and meet deadlines.
• Able to work with a high degree of reliability and autonomy.
• Working knowledge of distribution procedures, processes, and systems.
• Demonstrated leadership in people management through coaching, performance management, staff development, and training.
• Proven experience building teams and fostering team communication and decision-making.
• Strong presentation and communication skills, both individually and in group settings.