Supv Elec Operations

About the role

Consumers Energy is Michigan’s largest energy provider, serving 6.8 million residents across all 68 Lower Peninsula counties. This onsite position is based at the Midland SC in Midland, MI. Relocation support is available for qualified candidates.

Responsibilities

• Provide planning, direction, regulatory compliance and oversight to ensure safe, cost-effective completion of field construction, maintenance, service and emergency work on Company Electric Transmission and Distribution facilities.
• Oversee a geographical area within Consumers Energy territory, including all electric operations deliverables, LVD deliverables, and employee oversight.
• Influence policies, practices and procedures across departments such as design, scheduling, Fleet, Supply Chain, Facilities, and Damage Assessment.
• Manage and resolve escalated complaints.
• Inspect job sites for progress, satisfactory completion, and planning of new assignments; prepare requisitions for operations and maintenance supplies, equipment and materials; supervise special projects as required.
• Ensure projects and departmental milestones are achieved within approved budgets.
• Account for work plan adherence and adjustments (resources, equipment, materials), coordinating with internal (Supply Chain, Fleet, Facilities, Engineering, CEM, Corporate Safety, Union Safety, Public Safety, etc.) and external customers (residential, commercial, industrial and municipal).
• Lead Daily Operating Reviews and Cross Functional Weekly Operating Reviews.
• Exercise authority for personnel actions including time sheet approval, Estimated Straight Time accounting, CDL Medical program compliance, apprenticeship program administration, annual HSE training, policy and procedural updates, Driver Vehicle Inspection Records adherence, ARCOS database administration, on-call and storm restoration resource requests.
• Manage tool acquisition, distribution, replacement and adherence; approve third-party contracts (e.g., Hydrovac, Traffic Control); oversee customer de-energizing agreements; conduct MPSC/CEO complaint investigations and resolution.
• Supervise team OM&C Bargaining unit employees.
• Ensure education and adherence to Corporate Safety Manual, Electric Methods and Procedures Manual, Electric Distribution Manual, MIOSHA, OSHA, DOT standards, Business Continuity Plans, Code of Conduct and all Employee Policy and Process manuals.
• Conduct grievance procedures, investigations (safety and disciplinary) and associated disciplinary recourse.
• Use departmental process knowledge to meet goals; participate in Daily Operating Reviews, Weekly Operating Reviews, Monthly Operating Reviews, Rally Rooms, Problem Solving Events, Safety Health and Guidance Teams, Safety Culture Teams, Fix It Now Teams, Safety Grass Roots Teams, Financial Programs.
• Understand company and departmental metrics/financials; create and update visual management, apply Lean tools, identify waste elimination opportunities, and follow through to completion for cost savings and automation identification.
• Participate in on-call rotation for zone (average 12 weeks per year) and storm restoration activation (average 20 occasions per year), respond to emergent events 24/7, manage High Load Response process adhering to MISO Conservative Operations Guidelines.
• Prepare proposed changes and enhancements to systems and facilities operation; respond to complaints and requests for information; prepare and maintain reports of completed job orders and status of jobs in progress.

Qualifications

• Bachelor’s degree in business, technical, or related field with two or more years of related electrical or leadership experience; OR
• Associate degree in business, technical, or related field with four or more years of related electrical or leadership experience; OR
• High school diploma or GED with six or more years of related electrical or leadership experience.

Knowledge/Skills/Abilities

• In-depth knowledge of safe work practices, Work Methods Manual, and electric distribution operations and construction.
• Demonstrated leadership capabilities including leading change efforts in a competitive business.
• Knowledge of the Corporate Safety Manual and all applicable sections to Electric Operations.
• Technical knowledge in electric transmission, electric distribution, or electric metering from technical study and/or related work experience.
• Presentation skills to speak to groups and the public.
• Proficiency in storm processes and supporting systems (ARCOS, OMAR/Service Suite, ADMS Outage Management System, OMS, Outlook).
• Problem-solving and supervisory skills in a diverse, equitable and inclusive environment (negotiating, conflict resolution, employee development).
• Ability to transfer experience and knowledge.
• Ability to negotiate with local union leadership to resolve barriers while meeting company needs and serving employees and customers.

Benefits

• Competitive compensation packages
• Medical, dental and vision coverage
• 401k with company match
• Paid parental leave
• Up to 13 paid holidays
• Paid time off
• Educational Assistance Program