Supv Center (Interim - 6 months)

About the role

Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections.

Responsibilities

• Provides instructions, conducts meetings, and communicates performance expectations.
• Advises management of employee relations and escalated donor issues.
• In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time.
• Monitors time card reporting procedures, attendance, and utilization of overtime.
• Conducts error investigations and develops recommendations for process improvement.
• Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback.
• Ensures compliance with standard operating procedures (SOPs) and applicable federal, state, and local regulations.
• May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention.

Qualifications

• High school diploma or equivalent vocational or technical training.
• Bachelor’s Degree or equivalent combination of education and professional work experience preferred.
• Minimum of 1 year supervisory experience required with responsibility for overseeing the activities of others.
• Different qualifications or responsibilities may apply based on local legal and/or educational requirements.

Pay

The expected base pay for this position at hiring is $26.82/hour - $31.73/hour. Individual base pay within this range is determined by qualifications, skill level, experience, competencies, and other relevant factors.