Supports Coordinator - Developmental Disabilities Services - Bilingual Spanish Speaking Preferred

At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; our team provides high-quality services that empower individuals and strengthen communities across Pennsylvania and New Jersey. Rooted in service, integrity, and respect, SAM prioritizes the individuals served and colleagues.

About The Role

As a Supports Coordinator within our Intellectual and Developmental Disabilities (IDD) service line, you'll play a vital role in supporting individuals with IDD, including those with Autism, in living self-directed, fulfilling lives. You’ll build long-term relationships through ongoing case management, advocacy, and coordination of meaningful services. This position is ideal for someone compassionate, detail-oriented, and thriving in community-based environments where collaboration and relationships matter.

Responsibilities

• Assess individual strengths, needs, and life goals
• Develop person-centered plans in collaboration with the individual and their circle of support
• Coordinate services that align with individuals’ goals and ensure timely access to supports
• Monitor service delivery and adjust supports to remain responsive and effective
• Document all activities and communications according to regulatory and agency standards
• Support families with tools and guidance to promote informed decision-making
• Engage in ongoing professional development and training

Requirements

• Bachelor’s degree with at least 12 credits in social sciences (e.g., social work, psychology, sociology, criminal justice); OR
• A minimum of 12 credits in social sciences plus 2 years of related experience in human services
• Ability to work independently and manage a dynamic caseload
• Strong interpersonal, organizational, and communication skills
• A valid driver’s license and reliable transportation

Skills

People who thrive in this role tend to be:

• Empathetic and adaptable
• Collaborative and communicative
• Self-motivated and reliable
• Team players with a deep sense of accountability

Benefits

This position is union-covered under the bargaining agreement and includes:

• Generous paid time off
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards
• Scheduled annual increases and longevity bonuses
• Comprehensive healthcare options and no-cost vision and dental for you and your family

All team members also have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Schedule

Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Work is primarily community-based with remote flexibility.

Location

This position is based in Lehigh & Northampton Counties, PA.