Supported Employment Specialist

About the role

The Supported Employment Specialist works within the Supported Employment Program to support individuals through a comprehensive career development program that includes assessment, advisement, training, development, and career mapping. Specialists are self-starters performing community outreach, working collaboratively with the Supported Employment team to develop new participants and perform sustained case-management engaging participants with jobs and career development.

Responsibilities

• Coach individuals across diverse learning styles to connect with careers
• Lead training in job readiness and soft skills
• Work with job search engines, produce resumes, and teach soft skills
• Perform outreach to individuals and engage employers
• Collaborate with the team to reach program objectives
• Develop knowledge of employment trends, job search strategies, resume writing, interviewing, and soft skills
• Track program data, case notes, and documents within Salesforce database
• Other duties as assigned by Director of Workforce Development

Requirements

• An outgoing personality and ability to interact well with others is a must
• Syracuse city resident with strong community connections preferred
• Excellent verbal, writing, listening, and observational skills required
• Multi-lingual, multicultural abilities preferred
• Must be collaborative, able to prioritize activities, and manage time efficiently
• Professional, welcoming, compassionate demeanor required
• Proficiency with computer systems and ability to learn new systems required
• Human Services experience preferred
• Reliable transportation within the service area throughout the work day required
• Valid and clean NYS driver's license
• Able to pass criminal and DMV check upon hire

Skills

• Regular use of laptop computer, copier, phone, MS Office, Canva, Salesforce, Unite Us, and other software

Working Conditions and Physical Demands

• Ability to travel throughout service area, occasional exposure to outside weather
• Ability to work at a computer for extended periods and to attend meetings

Benefits

• SNCC pays 85% of Excellus Gold individual healthcare plan
• SNCC pays 100% Excellus individual dental plan
• NYS required Sick Time for 90 days (accruing 1 hour for every 30 hours worked)
• 150 hours PTO annually (prorated) after 90 days
• SNCC contributes 4% and up to 1% match to 401(k) from date of hire, vesting after 1 year of employment