Support Technician

Role: Desktop Support Technician Responsibilities Provide technical support for hardware, software, and network issues to end-users.Troubleshoot and resolve technical problems efficiently, ensuring minimal downtime.Assist with the installation, configuration, and maintenance of computer systems and peripherals.Offer excellent customer service and communicate technical solutions clearly to users.Document technical issues and solutions accurately for future reference.Collaborate with IT team members to improve support processes and workflows. Qualifications & Skills Knowledge of computer hardware, software, and networking concepts.Strong problem-solving and troubleshooting skills.Excellent communication and interpersonal skills.Ability to work effectively in a team environment and handle multiple issues simultaneously.Willingness to learn and develop technical and soft skills essential for a career in IT.