Support Staff - Shift 3

Description

Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and assists released individuals in their successful reintegration into the community. Sponsors values empowerment, dignity, and community.

Position Hours

This posting is for a full-time Shift 3 position. Shift 3 works between 9 pm and 8 am, or on weekends, with a minimum of 35 hours. A final schedule will be assigned by the position supervisor.

Position Supervision

This position reports to the Transitions Program Director.

Job Description

• Maintain a safe, clean, and supportive environment by monitoring common areas and individual housing units.
• Conduct participant chore checks and room cleanliness checks to ensure all assigned tasks are completed.
• Collaborate with case management to help participants maintain program compliance.
• Clean and prepare empty beds/rooms for incoming participants.
• Clean common areas of the campus and submit work orders when necessary.
• Tidy offices and empty waste/recycling receptacles nightly.
• Monitor visitors to the program and ensure their visits are restricted to appropriate hours/spaces and that their behavior is appropriate.
• Log any activity that is out of the ordinary on the property or in the adjacent parking lot and report any suspicious activity to the supervisor on duty or to authorities if needed.
• Provide support services to program participants as assigned.
• Interact with each program participant in a professional manner, modeling appropriate boundaries and respect for all participants and staff.
• Welcome new participants to campus as needed.
• Review program guidelines with new participants and provide assistance and support as needed.
• Conduct and document scheduled urinalysis (UA) tests and random UAs as circumstances may require.
• Assemble start-up baskets for incoming participants.
• Conduct food inventory and deliver food boxes to participant units.
• Discard old/expired food and ensure cold items are put away in a timely manner.
• Ensure all relevant information is documented and communicated directly to case management staff and/or program supervisors.
• Log relevant participant interactions and information consistently and accurately into the electronic record-keeping system.
• Ensure the safety and security of the Transitional Housing Program throughout the overnight shift when assigned.
• Walk the property at least three times per night, ensuring all exterior doors are locked and noting any activity that is out of the ordinary on the property or in the adjacent parking lot.
• Report any suspicious activity to the appropriate authorities.
• Conduct participant room checks at random three times each night.
• Monitor visitors to the program; ensure their visits are restricted to the appropriate hours/spaces and that their behavior is appropriate at all times.
• Attend and actively participate in staff meetings.
• Participate in scheduled trainings as requested by management staff.
• Maintain regular direct communication, both written and verbal, with program supervisors and other Sponsors staff regarding participant progress and conduct, facilities operations, and organizational protocols/procedures.
• Serve as the “eyes and ears” for case management and administrative staff on day shift.

Requirements

• High school equivalency.
• Minimum of 1 year as a Sponsors Support Staff (day shift) and be in good standing; -OR- 3 years’ experience providing direct support services in a social services setting.
• Candidates without Sponsors experience may substitute 1 year of direct support experience with certifications or higher education in addiction counseling, human services, or the mental health field.
• Ability to work independently with little supervision.
• Knowledge of general safety procedures.
• Dependable and responsive to available on-call hours.
• Preferred experience in a social advocacy role.
• Understanding of post-incarceration reentry program support.

Professional Competencies

• May work nights/weekends and holidays depending on assigned shift.
• Work with an amazing team of passionate, talented, and committed individuals.
• Health, vision, and dental insurance are available for eligible employees and their dependents.
• Over 2 weeks of sick leave and vacation leave, each, per year.
• 10 paid holiday plus 8 hours of personal leave as a floating holiday.
• 401(k) with Sponsors’ contributions as soon as 6 months.
• Up to 5% with no matching required!
• Employee Assistance Program (EAP), including crisis support, homebuying, financial, legal, and wellness resources, and discounts with local, national, and online businesses.
• Regular pay increases, fun activities, and more.

Perks

• Equal opportunity employer committed to an inclusive and equitable work environment.
• All individuals who meet the qualifications and experience required for the position are encouraged to apply, including those with conviction histories.