Support Specialist Executive

About the role

The City of Aurora is seeking dedicated and collaborative individuals to join its team of talented and valued employees. The position offers excellent opportunities to make a difference in the lives of real people every day.

Primary Duties & Responsibilities

• Serves as the primary point of contact and liaison for Command Staff, managing the Command's schedule and coordinating internal and external engagements.
• Prepares, edits, and proofreads memos, reports, presentations, and other documents.
• Captures, tracks, and coordinates district-level initiatives, meetings, and deadlines.
• Supports project management and implementation of district initiatives.
• Maintains and organizes confidential files, records, and correspondence.
• Facilitates internal communications and maintains effective working relationships with department personnel, community partners, other COA departments, and additional stakeholders.
• Captures, tracks, and coordinates logistics and documentation for meetings, district events, and district-related programs.
• Completes and maintains personnel orders and tracking documentation.
• Researches, follows up, and documents internal investigations within the district.
• Manages purchase card transactions and district purchases and tracks district budget expenditures.
• Maintains operating equipment.
• Maintains the care and functionality of the facility including all rooms and interior/exterior spaces.
• Maintains district files.
• Takes, prepares, and distributes minutes of meetings.
• Answers phones, e-mails, and in-person inquiries on behalf of personnel.
• Captures, tracks, and coordinates logistics for meeting facilities and orders to include building and parking lot(s).
• Coordinates with contractors and vendors within the district to include billing.
• Performs other duties as assigned.

Minimum Qualifications & Working Conditions

• An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
• Education: High School Diploma/GED.
• Experience: 3 years of related administrative support experience.
• Licenses and Certifications: CCIC/NCIC clearance, Notary certificate (or ability to obtain within 6 months).
• Knowledge: Office practices and procedures, Manual and electronic filing systems, Advanced business English, spelling and math, Systems and platforms including: Versadex, AIM, Hindsight (H4), SharePoint, Teams, and Workday.
• Skills: Strong typing and data entry skills, Strong interpersonal and verbal/written communication skills, Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Abilities: Ability to handle sensitive situations with tact and diplomacy, Ability to establish and maintain working relationships with employees, citizens, and all levels of management, Ability to understand, interpret, and apply department or division policy and procedures, Ability to plan, organize, and prioritize work assignments.

Preferred Qualifications

• Experience supporting leadership, specifically in law enforcement, government, or public safety.
• Familiarity with department-specific systems, policies, and procedures.
• Familiarity with budgeting, procurement, and personnel processes.

Working Conditions

• Essential Personnel: When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
• Physical Demands: Moderate physical work that involves moving no more than 40 pounds with or without assistance. Occasional lifting, carrying, walking and standing. Ability to review and interpret reports and other written documents with or without reasonable accommodation. Ability to communicate with employees, contractors, and residents in field environments, with or without reasonable accommodation.
• Work Environment: Primarily office-based in a clean, shared work environment.
• Equipment Used: Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databases as a part of computer-based systems.

Additional Information

This job may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, And Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.